Purchase instructions

◆ about shipment

1, ocean will arrange shipment as soon as possible after your payment is successful. Generally, the afternoon of the same day orders placed before 4:00 will be shipped on the same day as much as possible, no more than 48 hours at the latest. Special circumstances such as promotions and holidays will be notified separately.

2, in order to avoid the friction between the hanger hook and the hanger during transportation, all hangers with S hook and long round hooks and pant rack in our store are not hooked. Buyers need to go back and hook themselves, hope you understand!

◆ about Transportation

1. Small items: the default is Tiantian Express and YTO Express. The delivery time varies according to different regions. If you have any questions or other needs, please contact customer service.

2. Bulk goods: the default value is Yuancheng Express and aneng logistics. The delivery time varies according to different regions. If you have any questions or other needs, please contact customer service.

◆ about size and weight

1. 1. The size length is measured manually. Due to factors such as different measuring tools and measuring methods, there will be1-2cm error, please forgive me for the same.
2. 2. Due to the difference between Wood weight and dry humidity, the weight of each hanger will be different, and the error is5-10g is within the normal range, please forgive me for bringing the same to you.

◆ about color

our products are taken in kind, and there will be slight chromatic aberration due to the contrast between the color contrast and color temperature of different computer monitors.

◆ about receipt of goods

please strictly follow the following procedures when signing for the goods to avoid unnecessary losses to you.

Because all goods are delivered through logistics or express delivery, please open the package face to face when signing the goods, check whether the goods are in good condition, whether the products are required by your relatives, and check whether the quantity is correct. If you have any questions, please contact Wangwang online customer service or call our customer service number.15295989422. If you do not confirm the above points at that time, if the goods and quantity are found to be incorrect 7 days after the date of receipt, all losses shall be borne by the buyer, and ocean will not be responsible.

◆ about the determination of the responsible party of exchange freight

1, the return shipping fee shall be borne by the buyer for the replacement behavior caused by non-quality problems.

2, if there is a quality problem with the goods, the courier fee sent by the buyer advance payment on account will be paid back to the buyer after receiving the returned goods. The warehouse rejects all on-arrival Payment Items. In order to reduce unnecessary losses, do not send on-arrival payment items.

    Note: engraving or customization LOGO products cannot be returned or exchanged.