Frequently Asked Questions

Before Buying: Read This First

1、Color Difference Explanation: Due to the differences in background, lighting, and computer monitors, the product images may exhibit slight color differences that are beyond our control. This does not constitute a quality issue, and we kindly ask for your understanding! The product is as per the actual item. There are manual aspects in the production process, and if you are very particular about color differences and minor imperfections, please carefully consider before making a purchase.

2. About shipping: We are wholesale, with large shipments, which may cause temporary stockouts of certain products. Please understand and forgive any inconvenience caused! After the customer places an order and pays, we generally ship the goods within three days. In the event of temporary stockouts, we will contact you in time. Shipping is handled by dedicated personnel who check the goods and the integrity of the packaging, and only after confirmation will the shipment be sent.

3. Regarding logistics: The product will be shipped by default using logistics, with the freight collected upon delivery. If you need to send by express delivery, please contact the online customer service. If the customer has specified a logistics company, please inform the customer service of the logistics company's address, name, and phone number.