Solemn Commitment: If there are any quality issues with the hot water bottle, we will provide a full refund or exchange, including the return shipping fee!

If you need to change the European standard round plug for your foreign trade order, please contact our customer service.

Shopping Notice: The prices of our store's goods do not include tax points. Additional tax points will be added for invoices. For details, please consult our customer service.

About the physical items: Hot water bottles are all the same size.26*19.5CMSuch as the above doll toy series, the size is about38*20CM

The products are defaulted to be: not filled, without packaging boxes.

If you need to add water and packaging, please contact customer service for price adjustment (10 boxes or more).

Note: 20 pieces per box for toy model, 20 pieces per box for standard model.

Unfilled: Toy style 200 pieces/bag, Pillow style 400 pieces/bag, Regular double-plug 200 pieces/bag

The default accessories for the hot water bag include (funnel, water stopper, electrical wire, filling instructions, and simply follow the instructions to fill it).

Remote provinces: Xinjiang, Tibet, Gansu, Qinghai, Hainan, Ningxia, Inner Mongolia, as remote provinces have more expensive courier services.

Wholesale customers (with a minimum order of 1200 yuan or more) can contact customer service to arrange logistics.

Hot water bottles can be filled once and used all winter long, but remember not to refill them repeatedly.

The hot water bottle that has just been filled with water needs to be charged (flat on the charging base) after 2 hours before it can be used.