Thank you for choosing us. Please take 2 minutes to read the purchase instructions carefully, which can solve 80% of your problems.
1. About the starting quantity.
【关于颜色 】
The visual difference caused by the color difference of the computer monitor or the dark and bright lighting of the product photography does not belong to the quality color difference. Please try to shoot the actual object to restore it.
【关于售后】
Kindly remind buyers that if they have special requirements regarding the shipping time limit, the arrival time limit, or the packaging method, they should confirm these with the seller before placing the order or obtain the seller's consent after placing the order. Otherwise, if they refuse to accept the goods or claim a return after the fact, the corresponding risks shall be borne by the buyer themselves.
【Product Quality After-sales Service】
Dear customers, please carefully check the product for any damage or quality issues before signing for the delivery.
If you are not satisfied with the product or have quality issues after signing for it, please contact the seller for a refund or exchange within 24 hours. If you do not contact the seller within 24 hours after signing, no refunds will be made! If the return is not due to quality issues, the round-trip shipping costs will be borne by the buyer. For exchanges, the round-trip shipping costs will be shared equally by the buyer and the seller.
【Logistics and Express Transportation Department's Goods Handling System】
The consignee must carefully count and inspect the goods when receiving them according to the shipping document. If the outside box of the goods is severely deformed, short, or damaged, do not sign the receipt first. It is impossible to determine whether the goods are damaged without on-site inspection and photography. If the actual damage is found, it should be immediately raised, and the claim for compensation should be required.
If the customer signs for the delivery, it will be difficult to determine the responsibility of the courier or the goods department, and the customer will not be able to obtain compensation. Please remember that if the recipient does not receive the goods within the normal time range, the sender will assist in investigating.
Do business with a conscience.
【关于发货】
Customized products will be shipped within 48 hours if in stock, except for exceptions.
All products can be ordered with the minimum order quantity indicated on the product ordering page, with no limit on the amount. In normal circumstances, we will ship them within 72 hours. Over 95% of the products in our store have stock available for immediate purchase.
In the event of a very small number of unforeseen circumstances where we cannot ship your order, we will contact you promptly.
Section Two: About the Discount Conditions.
Shangjianghu region: orders over 2888 yuan include free freight and self-collection (direct delivery to capital cities, but not guaranteed for other counties and cities; please prepare for your own logistics transfer fees! If you specify a specific logistics company, please contact our customer service for a special note!
Express delivery services such as STO, DEPPON, BEST, TIANDI HUAYU, and XINBANG are not included in the package logistics scope!) Free shipping is not available for the following areas: except for special offers, no participation in the activity range, no discounts, and no free shipping areas: Fujian, Anhui, Shandong, Guangdong, Guangxi, Hainan.
Henan
Hubei, Jiangxi, Hunan, Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia, Liaoning, Jilin, Heilongjiang, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang, Chongqing, Sichuan, Guizhou, Yunnan, Tibet, Hong Kong, Macao, Taiwan, Overseas
III. About Logistics.
The default shipping method for our store is either STO Express or ZTO Express (for detailed shipping costs, please click here). Shipping fees are automatically generated by the system. If you wish to use a different courier service, please contact our customer service to make the necessary modifications.
For remote areas, we recommend that orders over 300 yuan can be shipped by logistics. The logistics will be sent by domestic general logistics, and the payment will be on arrival. If the customer requires a specific logistics, they need to provide: the name of the logistics, the contact telephone number, and the detailed address of the logistics point.
If you do not specify a logistics company, we will send you a random one. The logistics service is only available to the district level, and you need to pick it up yourself. If you need delivery to your door or need to transfer the goods, the costs will be at your own expense. After the goods arrive,
The logistics company will call you to arrange for the pickup, please make sure your phone is on and accessible. For domestic standard logistics, the cost is around 25 yuan per item without transfers, and the transfer fee is about 15 yuan. It usually takes 3-5 days to arrive.
The price is about 15 yuan per piece in Jiangsu, Zhejiang, and Shanghai, and the goods will arrive within 1-2 days. We recommend that you choose Debang Logistics or other well-known logistics services for home delivery. Although the price of Annen Logistics and Best Express Logistics is slightly higher, they also provide home delivery services.
However, the time, risk, and service are much better.
Four, about the after-sales return and exchange policy and product customization instructions.
Sample costs should be borne by the customer. For orders over 1000 yuan, one sample can be sent and the cost can be deducted from the payment, excluding shipping fees. Please understand the inconvenience. For color box LOGO printing, a minimum quantity of 3000 pieces is required.
Custom colors can be made in quantities of 1000 pieces. For single-color advertising LOGO, the unit price will be increased by 10 cents, and for two-color LOGO, it will be increased by 20 cents. The template fee is around 200 yuan with some fluctuation. LOGO can be divided into screen printing (for textile products) and laser printing (for metal products).
In addition, we generally only do silk screening and laser printing. After the customer's trademark is printed on the product, it cannot be resold again! Please discuss with the shop owner in detail before making a decision, and check the text, logo,
Details such as layout, we do not accept any returns or exchanges after printing. If there are any issues, we will work together to resolve them. We also hope that every customer can enjoy shopping!
Out of Stock Explanation.
For products with a wholesale amount of several hundred dollars but only a few dollars of shortage, we will send the rest of the goods to you. We will make a record of the missing goods and provide it to you. Please contact our after-sales service once the goods arrive, and we will resolve the shortage issue together.
We will send you a replacement or you can apply for a refund. [About Sizing]
Due to the millimeter difference in manual testing, it falls within the allowable quality range.
Price Specification
Under normal circumstances:
The strikethrough price: The strikethrough price may be the sales advisory price of the commodity or the commodity's previously displayed sales price, etc., which is not the original price and for reference only.
Unstriked Price: The unstriked price is the sales price of the goods on Alibaba China. The specific transaction price may change due to the participation of the goods in activities or the use of coupons by users, and the final price is subject to the price on the order settlement page.
In the preheating state of the activity:
Strikethrough price: The strikethrough price is the sales price of the product at the current activity preheating state, which is not the original price. The specific transaction price may change due to the use of coupons by users, and the final price is determined by the order settlement page.
Unstruck Price: The unstruck price may be the activity price of the goods about to participate in the activity, for reference only. The final transaction price at the time of the activity may change due to the use of coupons by the user, and the final price shall be subject to the price on the order settlement page of the activity.
In the group purchase and discount activity state:
The product (except for some specifications) enjoys a discount during the group purchase and additional discount activity. During this period, buyers can enjoy the preferential price of the group purchase and additional discount activity (which is more favorable than the group purchase daily activity price at the same time).
* Note: The preceding explanation is only valid when price comparisons are made. If the merchant makes a separate explanation for the strikethrough price, the merchant's statement shall prevail.
Price Specification
Under normal circumstances: The marked price: The marked price may be the sales guideline price of the commodity or the commodity's previously displayed sales price, etc., which is not the original price and for reference only.
Unstriked Price: The unstriked price is the sales price of the product on Alibaba China. The specific transaction price may change due to participation in activities or the use of coupons by users, and the final price is determined by the order settlement page.
Activity Preheating State: Striked Price: The striked price is the sales price of the product in the current activity preheating state, which is not the original price. The specific transaction price may change due to the use of coupons by users, and the final price is determined by the order settlement page.
Unstriked price: The unstriked price may be the activity price of the goods that are about to participate in the activity, for reference only. The final transaction price may change due to the use of coupons by the user, and the final price will be determined by the activity order settlement page price. In the state of group purchase discount activity: During the period of group purchase discount activity, the buyer can enjoy the preferential price of group purchase discount activity (the price is more favorable than the daily activity price of group purchase at the same time). *Note: The preceding explanation is only effective when there is a price comparison. If the merchant makes a separate explanation of the striked price, the merchant's expression shall prevail.