1. The customer needs to provide a complete design draft. 2. The factory will make a prototype based on the design draft. 3. After the customer confirms the prototype, the production of the customer's version will begin.

• 1. About the quotation

  1）All products are quoted at the factory delivery price (i.e., the price at which the factory delivers the goods, without tax, and without any shipping or other costs), with the main price listed on the Ali website without shipping or any other expenses. All payments for the goods should be settled in RMB.(Unit: Yuan")。

  2Our company can acceptEx WorksandFOB是Free on Board的缩写，意为船上交货价，是国际贸易术语之一。andCost and FreightandCost, Insurance and FreightPrice-to-pay terms, the price will be quoted once the customer provides the relevant information (such as: specific requirements of the product, quantity, port of shipment, port of destination, destination, price terms, etc.). If there are any other special requirements, please notify in advance so that the salesman can arrange adjustments.Due to the fluctuation of toy materials, please check the price with our customer service before placing an order. 

• 2. About the minimum order quantity

  All toys are ordered based on the minimum order quantity noted on the website! Generally, products can be ordered in a single box, but for some products, you need to order five or even ten boxes to place an order. We will inform you during the negotiation! Our company does not support mixed batches or retail, and each style is ordered by the box. 

• 3. About freight charges

  1Express delivery: Freight is almost always a bulk transaction, and there is a minimum consumption for small packages.30-55The price of the goods varies, so the quantity is limited. Shipping may not be cost-effective, especially for orders within Guangdong Province and those from other regions.500Orders under 1 yuan, choosing express delivery is best! If you need to send by express, please contact the customer to modify the freight!

  2Logistics: Freight charges are usually collected upon arrival, and the goods need to be picked up at the freight station.Shipping logistics can be provided by the customer (please provide the Chencheng freight telephone) or we can choose a more suitable one for you (note: it is recommended to send Debang, Xibang, etc., which have insurance logistics. Most logistics are calculated by volume. The customer service can only calculate the approximate volume according to previous experience for your reference. The actual freight charge is the main amount when you pick up the goods.)Please provide the Chinese text you want to translate, and I will translate it into English for you.The shipping time is within our control, but the arrival time at the freight station is not guaranteed. The estimated transportation time provided to you is for reference only. It may not arrive on time due to various factors such as weather, vehicle arrangements, and traffic conditions, and we cannot rule out such possibilities. Please understand, and thank you! 

• "4. About Receiving Goods

  Please inspect the goods carefully in front of the logistics freight personnel when you pick up the goods. If you find that the outer box is severely deformed, damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened, please open the seal and count to check, and if there is any error, please negotiate with the logistics on the spot. If the problem cannot be solved, please do not take the goods away at first. Contact us at the freight station for negotiation; otherwise, after signing, it will be considered as no objection to accepting the goods. 

• 5. About After-sales Service

  1Quality issue: If the product has quality issues due to factory defects, we can negotiate for a return and exchange. However, the transportation costs must be borne by the buyer. Upon receiving the returned product, we will send the exchanged product together with the next customer's order. We are unable to accept a situation where the exchange is sent together with the next shipment. The customer is responsible for the shipping costs.Exclamation markMust inform customer service before returning!!!

  2Return Policy: If the product itself has quality issues leading to the loss of its intended functions (most problems can be resolved by replacing the battery, adjusting the battery placement, or reconnecting the cable), the product can be returned for a refund....Solve it in a simple way, such as selling toys and repairing them. If you encounter any issues, we will process a return or exchange. Please let us know once you receive the goods.3Within a certain number of days (starting from the time of receipt), please feed back the product issues to our after-sales service. Please do so before the deadline.3We do not accept returns or exchanges. The returned goods must be in perfect packaging (please bring your own packaging, do not directly paste or write on the original factory box), ensuring that the product has not been used and does not affect secondary sales (otherwise, we will not accept returns or exchanges), the product you send back will be sent out with other orders next time (if you cannot wait until the next order, the freight cost will be at your own expense. Those who do not accept this clause should be careful to shoot!!!). Other reasons such as poor sales, not as good as expected, unauthorized repair or modification, or using or storing the product in a normal way...We will not provide exchanges or returns due to reasons other than quality issues with the product itself!!!

  3Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, our company does not implement the three guarantees policy for all the toy products we sell. If there are problems after use, we will not assume any responsibility. If we are able to help, we will do so, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests. 

• 6、Exclusion of Liability

  1）Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, our company does not implement a three-pack policy for all toy products we sell. If there are problems after use, we will not assume any responsibility. If we are able to solve these problems, we will help, but all related costs will be borne by the customer.

  All our products sold are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee the quality after the goods arrive.97%-98%The product quality is flawless.2%-3%属于免责范围

  2All the goods in our store are brand new, and we will ensure that the product packaging is intact and tidy before shipping. The outer boxes are also sturdy. However, during the transportation process, especially for some long-distance cities, some products may suffer from transportation losses. (For example, some products may have slight scratches due to collision, or some color boxes may be slightly deformed. The transportation is completed by a third-party logistics, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for returning the goods.

  3）Everything comes at a price, so please don't expect to get the quality of a product that costs hundreds of yuan for just ten or twenty yuan. There's no such thing as a perfect product, so buyers who are looking for top-quality items should be cautious. Please carefully consider your purchase and read the details. If you have any questions, please don't hesitate to ask us.

  4All sizes are measured manually.1- 2CMError is normal. All images are uploaded by real shots. Due to reasons such as different light and displays, there will be certain color differences. Please understand.