Note: The prices listed in our store do not include tax. If you need a tax invoice, please contact our customer service.

Please contact customer service for guidance on walking effects.

Warm Tip

Question: Is shipping included?

Answer: Hello, dear, we do not offer free shipping. The shipping fee will be calculated based on your shipping address and the weight of the goods.

Question: Is there an insurance for shipping costs?

Sorry, dear, I'm afraid we don't have that item. If you need to return it, please note that you will be responsible for both ways of shipping costs if there are no quality issues.

Question: How do you inflate a walking balloon?

Answer: Aluminum foil balloons are self-sealing, find the inflation port, inflate it, and then tighten the seal to close it.

Question: Would a balloon filled with helium not fly away if you walk with it?

Answer: Because the footboard of the walking balloon has weight, so it is just in a standing state when it is filled with helium, and it will not float away. Helium can be filled into other types of balloons to make them float.

Question: Will there be a gift of an inflatable tool when ordering walking balloons? Where can helium be purchased?

Answer: Since Ali's wholesale prices only have a few cents of profit, so no free inflatable tools are provided. You can buy them together. The shop sells hand-pump air pumps and helium tanks. Just search for them.

Question: How is the quality?

Answer: Hello, dear, you can rest assured about the quality of our products. If you encounter any problems with the goods upon receipt, please contact our customer service immediately and provide photos for feedback. Our customer service will provide you with a satisfactory response.

Question: Will the balloon burst?

Answer: Hello, dear, balloons are consumables. The normal range allowed by the country is about 3%-5%, which is a normal phenomenon. Please be careful when you shoot if you mind it.

Question: How long does it take to process animal return after-sales?

Answer: Dear, we require you to contact our customer service within 7 days after receiving the goods. Our customer service will reply to you as soon as possible after receiving the information.

Question: Why can't I stand up after I inflate myself with helium?

Answer: Dear, we require the filling of pure helium, not a mixture of helium and air. Otherwise, even if the purity is not high, it will not be able to stand up.

Question: Can I return the air-filled item if I don't want it?

Sorry, darling, but it's not possible to return the item if there's no quality issue. If you don't want it, you can return it, but you'll need to cover the round-trip shipping costs.

Question: Why did my air leak when I inflated it?

Answer: When you need to inflate the product, please use the correct air inlet to inflate slowly.

Question: Does the walking balloon come with a rope?

Answer: Hello, dear, the balloons come with a rope.

Question: Does a walking balloon need to be inflated by oneself?

Answer: Yes, darling, the shop sells only unfilled balloons.

Question: I've read comments saying that walking balloons don't stand up for some reason. What's the explanation?

Answer: Dear, it's like this, walking balloons need to be filled with special gas to have the effect of standing up, filling air won't make them stand. If used as a photo prop, filling air can also look very beautiful.

Question: Why is helium so expensive?

Answer: Helium is a safe and non-toxic inert gas that can be imported without any risk, so it is safe to use without any concern. However, due to its safety features, the cost is relatively higher.

Question: Does a walking balloon really walk? Is it powered by batteries?

Answer: Walking balloons are filled with special gases and stand upright. When we pull them, they have the effect of walking, not that they can walk on their own. They do not belong to electric toys.

Question: What should be done if there are any quality issues?

Answer: Please take photos and videos and provide them to our customer service for verification, and our customer service will give you a satisfactory reply.