Dear boss, welcome to our store. If you need to customize the quantity or modify the shipping fee, you can add WeChat at 19198378956. Our store supports a 7-day return policy for products purchased for personal use. However, we do not support a 7-day return policy for wholesale or sample guests.

To meet the different requirements of various industries. Uses: corporate anniversary promotions, holiday gifts, event souvenirs, meetings, property opening, etc., according to customer requirements to make different styles, sizes, colors and LOGO as corporate promotions or gifts, with low prices. Cups can be printed with LOGO, phone, address, and related product image information!

1: Customization Instructions: The logo and text of the gift cup are provided by the customizer. After our company's designer typesets and returns the design, it can be printed once the customizer confirms it is accurate.

2: Time Specification: For custom orders of advertising cups with a quantity of less than 1000, the printing of the logo typically takes 5-7 days. (For specific production times, please contact customer service.)

Logistics Instructions

This product does not include shipping fees, and customers can choose their own courier (cash on delivery) or logistics (freight collect). Please rest assured that cash on delivery for couriers is more expensive, while logistics pre-payment and collect are the same price. The cost and time of logistics will be discussed based on the location, and the shipping fee is subject to the actual price charged by the logistics company. We will choose a logistics company with reasonable and cheap shipping fees, and the general logistics fee is about 1%-5% of the actual goods.

Sample Instructions

To maintain market order, products are supplied in bulk. Distributors who need samples must pay for the sample costs and shipping fees. For more details, please contact the procurement consultant.

Signature Instructions

During the transportation process, there may be cases of missing items. Please confirm the quantity of goods upon receipt and sign for them. If there are any shortages, please refuse to sign and contact us immediately. We will deal with the situation appropriately. If there are any problems after signing, we are sorry but we cannot help. If someone else signs on your behalf, it is also considered as receipt. We hope that our clients will understand.

About Payment

We strongly recommend that buyers use Alipay for payment. If the seller is online and you are purchasing multiple items, please confirm the shipping fee with the seller before making the payment; once the shipping fee is modified, please proceed with the payment. If the seller is not online and you cannot modify the shipping fee immediately, you can make the payment directly. The extra shipping fee will be sent to you together with the goods, or you can leave a message for the seller. We will credit the extra shipping fee to your Alipay account once we are online.

Color difference problem

Online sales cannot avoid color differences. We will check the color of each product against the actual item, but color differences can occur under different lighting and on different monitors. If you cannot accept any color differences, please make sure you carefully inspect the product before purchasing. Color differences will not be grounds for negative feedback, complaints, or returns. We suggest that those who value color should view the product from multiple monitors to get a better understanding.

Evaluation of the issue

We value your honest feedback. If you are satisfied and are willing to give us encouraging positive reviews, we are very grateful for your recognition. If you feel that there are some aspects of our service that could be improved, please communicate with us first. We will address any reasonable concerns or requests promptly.

Our work is bound to have various mistakes, and we are more than willing to take responsibility for them. Your criticism is a valuable asset for us to improve our work, and we are very grateful for it. We will humbly accept your criticism and suggestions. Giving a mid-to-low rating rashly does not solve the problem. If you have any issues, please contact customer service in time, and we will strive to provide you with a satisfactory response.

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Yongkang Creative Color Hardware Products Factory

Small business operation, low profit margin, if the sold products have damage, please take photos and contact customer service for after-sales service. Our store does not support return without any reason. Thank you for your cooperation. For invoices and custom orders, please contact the manager's WeChat.