our products are all real pictures, and the products have detailed descriptions (material, size, weight, etc.), please rest assured to buy!

1. product description: our store specializes in christmas, halloween, and festive supplies. most products adhere to the principle of cost performance, but each customer has different requirements and picky degrees. seasonal festival products have their own particularity. we cannot guarantee that each product is perfect. due to mass production, there will inevitably be slight defects, but it will not affect your use. if there are serious quality problems, we will solve it for you in time. please think twice before ordering if you cannot accept minor flaws! if you have special requirements for packaging, please confirm with the customer service first and then place an order note.
2. color and size description: due to the background of the photo. light. the color difference and color of products caused by different reduction degrees of computer monitors will be different, which is not within the controllable range and does not belong to quality problems. the product is subject to the actual product. if you are very concerned about the color difference and small flaws, please consider carefully before deciding whether to order. all products are made by half-handmade semi-machine, and the size is measured manually. it is normal to have some errors.
due to the diversity and irregularities of festival products, you must choose carefully and pay attention to the size and product introduction. if you don't understand anything, please consult customer service in advance.
3. about delivery: after the buyer places an order for payment, we will deliver the goods within 48 hours (two days). if you are out of stock, we will contact you by phone or wangwang. all products sent will be placed on the list. if you do not put the list, please note. customized products are subject to the time agreed by both parties.
4. express logistics: the default express delivery for small purchases (yto). express or small logistics providers are used for large items. if bulk goods need to be shipped, please communicate with customer service to help you mention the goods in the shortest time and the nearest place. solemnly declare that express delivery and logistics are not controlled by us. please do not use the dissatisfaction of express delivery and logistics service attitude and arrival time as the basis for our evaluation.
5. about signing: please be sure to sign for the goods when they are delivered. if family members, friends, doormen, etc. sign for the goods, they will be deemed to be received by themselves. please be sure to unpack and check on the spot before signing. if the goods are damaged during transportation, please directly verify, claim or refuse to sign for them.
6. about after-sales service: if you have any product problems within seven days from the date of receipt, please contact us in time. we will give a reply of reissue and replacement, and will not accept it within the time limit. for orders purchased in batches by online sellers and offline wholesale customers, if there are some product quality problems, we can provide replacement services for problematic products.
7. about comments: your pertinent comments are our unremitting motivation to move forward. if you are satisfied with the goods and feel happy, please give us encouraging favorable comments. if any problem occurs, please contact the online customer service in time, and we will provide you with after-sales service. your satisfaction is our pursuit!