1. About the Product
This shop is a direct manufacturer, all products are photographed in person and not altered by computer software! Because the product flow is relatively large, we cannot guarantee that the stock in the warehouse will definitely have the color you need. As long as the warehouse has the color you need, we will ship according to your requirements. If the color you require is not available in the warehouse, we will have to ship randomly. We hope you can understand. Due to the differences in monitors, there may be slight color differences. Please refer to the actual goods for the color of the jewelry.

Please stop if you use a magnifying glass to look at a beautiful woman or a microscope to look at a product.

We have product managers with nine years of experience ensuring the selection and quality of our products, so you can rest assured in your purchases. If you have any product needs, feel free to consult us. We can provide custom solutions or help you find and provide the products you need.

2. About Shipping
In the event that there are stock available in the warehouse, we will arrange for the shipment on the same day. If there is a shortage, the shipment will generally be scheduled for the next day. After the customer makes a purchase through Alipay and the payment is confirmed, our customer service staff will promptly forward the order to the dispatch personnel, who will arrange the orders based on the payment time. Since we inspect the goods visually, there may be some errors. If there are any issues, please feel free to contact us immediately.

3. About the shipping address
Please check your shipping address and contact information carefully after placing an order. If you find any errors, please contact our customer service immediately!!!

4. About the Checklist
When we ship, we print a shipping list with images, which is convenient for you to identify the goods when clearing the goods~~~

5. About stockouts?

Due to the large variety of products we offer and the large daily turnover of each item, it is possible that some of the goods you have ordered may already be out of stock by the time we process your order. For this situation, to improve our shipping efficiency, we will not call if the shortage is less than 5 pieces. For shortages of 5 pieces or more, we will notify you by phone, email, or Alibaba Messenger. We offer you three ways to handle the situation:

1. We will select similar products for you. [Order note: Out of stock 1]

2. Send the products in stock to you first, and the payment for the out-of-stock products can apply for the corresponding refund. [Order note: Out of stock 2]

3. You can choose to purchase other products of the same value. If there are any stock shortages, we will contact you by phone. Please note in your order: Stock shortage 3]

6. About Returns and Exchanges

Our store does not support a 7-day return policy without any reason. (1) If the problem is with the product quality, we will assume responsibility. If there are defects in the product and we have informed the buyer, and the buyer still chooses to purchase, it is not our responsibility.

If the return or exchange is due to personal preference and not a quality issue, the customer is responsible for the shipping costs, and we will charge a 30% service fee on the purchase price.

7. Express delivery efficiency
Deliveries in the Jiangsu, Zhejiang, and Shanghai region usually arrive the next day after shipping, while other provinces take about three days, with some areas experiencing delays on weekends. Orders shipped via logistics tend to take longer (3-10 days). If you have not received your goods within the estimated time, please contact our in-store customer service, and we will assist you immediately to resolve the issue. After shipping, a tracking number will be registered on the order, and you can check it on the purchased item.

Note: If you have special requirements for the delivery time, please inform us in advance. The speed of express delivery is not within our control. Due to the fact that most express companies are subcontracted, the quality of the couriers varies. If you encounter a courier with poor attitude, please contact us. Do not judge our store based on the courier's attitude. Often, we will bear the majority of the express delivery errors ourselves. We will make every effort to provide you with the best solution. We believe that there is no problem that cannot be solved.

Wholesale payment method:
The default is Alipay escrow transaction. If you do not have Alipay, you can also use bank transfer. Once we receive the payment, we will arrange the shipment.

If you have any questions, please feel free to contact us at any time. We will definitely give you a satisfactory answer!!!

Wishing you a pleasant shopping experience at our store!