1. Use: Nursing beds are highly specialized products. After receiving the goods, customers should carefully check if all functions can be used normally. If you encounter any problems, please contact the store customer service in time, and we will solve it for you at the first time.

2. Logistics: Due to the large and heavy nature of the nursing bed, it is inevitable that there will be some damage during the logistics transportation process.

Please check carefully before signing for the delivery, as there is a certain risk of damage. If there are any issues, please contact our customer service immediately to arrange for a replacement.

If the shipment has already been made and the customer changes the delivery address for personal reasons, the transfer fees incurred will be borne by the customer.

3. Returns and Exchanges: Within 7 days of signing for the goods, provided that the product is in original condition and can be restored to its original packaging for resale, you can apply for a refund.

Reason for return or exchange.

4. Additional charges for upstairs delivery: Due to the different structures and floor heights of different buildings, delivering goods upstairs requires additional human and time resources. Therefore, for orders that require upstairs delivery, we will charge a certain additional fee based on the specific situation. We encourage you to understand the related fees in advance when making a purchase and to communicate with our customer service personnel when placing an order to ensure that your shopping experience is not affected. Thank you for your understanding and support, we look forward to continuing to provide you with better service.