Dear boss, welcome to our store. If you need to customize the quantity or modify the shipping fee, you can add WeChat at 19198378956. Our store supports a 7-day return policy for products purchased for personal use. However, we do not support a 7-day return policy for wholesale or sample guests.

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Purchasing Terms

1. Source of Goods
All products in our store are factory direct, welcome to purchase by all distributors.

2. About the size
All sizes are measured by hand, and there may be some errors. Different measurement methods and angles can also affect the results. If you require extremely precise sizes, please contact our customer service.

3、关于颜色
All products are photographed with actual items, and we have tried our best to represent the true colors of the products. There may be a slight color deviation due to the reflection of light and background, especially for some colors. If you are concerned about the color, please communicate with our customer service to confirm the color you need. Alternatively, you can order a sample first to check the color.

"4. About Customer Service
If we do not respond to your message in time, you can call our phone directly. Normally, we will respond in time. Working hours: 8:00-23:30.

5. About Shipping
After the buyer successfully pays, we will ship the order in the order of receipt. If you are in a hurry, please confirm with the customer service whether the order can be shipped that day. Our store defaults to using Yunda Express. For large orders, it is recommended to use logistics. All products do not include shipping costs.

6. About Returns and Exchanges
All our products are handmade, and each person's technique is different, so the flowers cannot be exactly the same. During transportation, flowers may inevitably be compressed, and if a few flower heads fall off after receiving the goods, they can be reinserted. These are not quality issues and are not within the scope of returns and exchanges. If you encounter any problems, please communicate with our customer service as soon as possible.

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Small business operation, low profit margin, if the sold products have damage, please take photos and contact customer service for after-sales service. Our store does not support returns for reasons such as poor quality, unsellable, or not wanting to sell. If you need perfect products, please look elsewhere, thank you for your cooperation. For invoices and custom orders, please contact the manager's WeChat.