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Yiwu Shengli Daily Goods Co., Ltd. 2yr.

Contacts:

傅红红Chat

Mobile:

86-13958401663

E-mail:

84333829@qq.com

Click to Contact Yiwugo official customer service for International sourcing.

Yiwugo official customer service X

Whatsapp:

Email： yiwubuy@yiwugo.com

Description

Dear, after you place an order, you can choose to send by express delivery or logistics based on your needs. If you choose to send by express delivery, it will take about 3-5 working days to arrive. If you choose to send by logistics, it will take about 5-7 working days to arrive.courierIf the system freight is too high, you can submit the order first.After contacting customer serviceThe shipping fee will be modified according to the specific situation.If you sendlogistics，请告知您的

The shipping address and the logistics station address in Yiwu, as well as the phone number. Looking forward to a long-term cooperation with you.Welcome back!

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The cleaning and maintenance of stainless steel

1. Do not clean with acetic acid or corrosive solvents.

2. After use, clean it thoroughly, and then dry it in a shady place;

3. For the first time using the product, please clean it thoroughly with a cleaner and dry it.

4. After stainless steel utensils are heated at high temperature, do not directly touch them with your hands to avoid scalding;

5. Before using stainless steel tableware for food, it must be washed with boiling water and sterilized at high temperature.

6. Do not use volatile solvents such as alcohol, wire brushes, or hard brushes to clean the product;

7. Avoid spills, falls, collisions, and strong impacts, which may cause deformation of stainless steel products, affecting their appearance and performance;

8. Do not leave the product in contact with salt-containing substances (such as soy sauce, soup, or other acidic or alkaline substances) for a long time, as this may cause rusting.

9. Do not place it next to high temperatures or heat it directly over heating appliances (such as in the microwave, sterilizer, etc.), to avoid discoloration or deformation.

After-sales service

Our store's products are in stock and will be shipped within 48 hours. For custom-made products, the shipping time will be determined based on the communication with our customer service. It is quite normal for us to experience stock shortages due to our large supply volume. If the goods you have ordered are out of stock, we will notify you immediately. All out-of-stock products will be refunded.

Shopping Tips

1. About Quality

Before shipping, there will be a dedicated department to pack the boxes, and there should be no quality problems. However, it is impossible to achieve 100% accuracy. If there are indeed any defects in the product, please contact us within 48 hours of receipt to ensure that we can resolve the issue appropriately.

2. Size Issues: Each product is measured with detailed dimensions, and the measurement method varies from person to person. An error of about 1CM is considered normal. If you blame the seller for a wrongly recommended size after the fact, we apologize but we do not accept this as a reason for a return.

3. About the product return and exchange issue

1). Please communicate with customer service before returning the goods, and provide detailed information to ensure that your return can be handled promptly.

2). The defective products must be kept in their original packaging (please bring the packaging with you, do not directly paste or write on the original factory box)

3). If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee 100% accuracy. If the color or style does not match, we will not provide exchanges or returns.

4). For damaged goods during transportation, you must raise a claim within 24 hours after receipt and contact our after-sales customer service to register. Any delay beyond this time will be deemed as acceptance of the goods in good condition.

5). The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification, or use or storage not in accordance with normal methods.

6). After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and please follow the company's above system to handle it to avoid affecting the quality of after-sales service.

Update time：20240702162406