Ran Xi Jewelry welcomes you.

The image is a live shot of the store's actual product.

All product links are individually packaged in transparent OPP bags.

Dear, our products and packaging have been thoroughly disinfected, please rest assured to purchase~

Quality Issue Declaration：

     If you encounter quality issues or are dissatisfied with something, as long as you contact our customer service, we will take the initiative to objectively help you resolve the problem, and we will not shirk our responsibilities! Giving a mid-to-low rating for no reason is ineffective for both sellers and buyers. We are here to help you solve practical problems and improve our service level. Achieving a win-win situation is our goal.

If you find any quality issues with the order after receiving it, please contact our after-sales staff within three days of receiving the goods. Also, take photos of the defective goods with a camera, name the photo with the product code, and send it to our after-sales staff for verification. (Note: sending photos must also be within three days of receiving the goods. Any requests after the deadline will not be accepted. If you do not provide photos, we will not process your return request.) We will give you a response within 24 hours after receiving your after-sales request. The response will be divided into two types: exchange or return of goods, and direct refund.
Clause One: The definition of a quality issue is a product flaw caused by errors in the manufacturing or craftsmanship process that renders the jewelry completely unwearable. Specific instances include: breakage, extensive discoloration or fading, loose stones, missing accessories, and other serious problems that significantly affect wearability. Small imperfections that do not affect wearability are hoped for customer understanding, as jewelry is characterized by fashion and trendiness, and some imperfections are inevitable. We do not guarantee exchanges or returns for minor imperfections.
After the post-sale confirmation, you can mail the quality problem goods back to our company. Please negotiate the specific mailing method with the after-sales specialist. We will bear the postage for the quality problem. You need to prepay the postage, and we will refund it to your account after receiving the goods. We do not provide separate shipping for return or exchange items; please put the exchange goods in your next order. Note: Our company does not accept return shipping by ordinary mail. Please leave your name and phone number on a small piece of paper when sending, and list the goods details in a form of a list for us to check after receiving the goods. (If you do not write the above information, we will not accept the return of the goods. The consequences are your own responsibility.) Please understand!
Statement Two: To ensure a pleasant cooperation, please open and inspect the packaging in the presence of the courier. If there are significant issues (such as extensive damage, water damage, being stepped on, etc.), please refuse to accept the express. If there are quality problems with some products, please take photos and send them to customer service for processing.

Please view the after-sales issues with an understanding heart, we don't want to bring any trouble to you, because most of the after-sales issues actually occur during the delivery process. Over the years, we have also been deeply troubled. However, in order to ensure your shopping pleasure, we still bear the majority of the delivery mistakes on our own shoulders.