The prices of our products are all ex-tax prices. If you need to open a bill, please contact our customer service!

Our store operates with integrity, offering low-cost wholesale with high volume. Due to the thin profit margins and some customers' practices of exchanging defective products for new ones, we do not support minor defects or returns without justification. All shipments are made in their original boxes. Before shipping, we carefully inspect and count the product's appearance and quantity. We will not exchange or return any goods with any issues. Thank you for your understanding and support.

Don't explain.
Our toys are of high quality and affordable, offering great value for money. Some buyers have reported that the craftsmanship is somewhat rough with imperfections, and the materials are not of the best quality, which does not meet their expectations. However, these issues do not fall under quality problems. There is no such thing as perfection in everything, and buyers who are too picky should look elsewhere. All the images are taken from the actual products, and all dimensions are measured by hand. An error of 1-2CM is considered normal.

【Shipping Instructions】
Our store's shipment volume is increasing day by day, and because toy products move too fast, we often run out of stock. Especially now, with the increase in toy sales at the end of the year, we just had stock and it was already sold out. Therefore, it is possible that some orders may not have stock after placing, so it is normal for the shipping period to be two to three days. We will try to arrange early shipping as much as possible. We will try to deliver the goods on the same day if we have stock, and if we do not have stock, we will contact you as soon as possible. Please understand and forgive!

The solution to the shortage problem: In general, we will contact the consignee to inform them of the shortage reason and obtain their consent to replace the style or color. If we cannot contact the consignee, the default principle is to send as much as we can according to the order. The remaining payment will be fully refunded to the purchaser.

【Signature Instructions】
Please the buyer personally sign for the parcel when receiving it, and verify the contents on the spot. If you find any discrepancies in quantity or damage to the goods, please seal them back in their original condition and refuse to sign. Immediately contact the shop owner in person with the courier present. After confirmation by the buyer, the goods can be returned. Once the parcel is signed for, the shop will not be responsible for any issues, so please be careful! The same applies to any problems that arise after someone else signs for the parcel. Therefore, please ensure that the buyer personally signs for the parcel!