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1. About the store: This shop is an Alibaba store, not for retail! We only accept wholesale business! The prices online are wholesale prices, so we do not accept bargaining. If you are not confident about the quality of our products, we support sample taking. Customers who take samples should contact the customer service staff, and the customer service will inform you of the sample taking process. This store also accepts product customization, please contact customer service for details.

All the products on this website have real-life photos, detailed descriptions, materials, dimensions, and sizes. Please feel free to shop with confidence.

2. Color Difference Explanation: Due to differences in background lighting and the color reproduction of computer monitors, color differences and colors of the goods may vary, which are beyond our control and are not considered quality issues. The goods are subject to actual items. Most of them are handcrafted, and if you are very sensitive to color differences and minor imperfections, please carefully consider before making a decision to order.

3. About Shipping: After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). Generally, if an order is placed and paid before 4 PM, the goods will be sent the same day. (Excluding weekends.) If there is a shortage, we will contact you by phone or Alipay to inform you. When shipping, there are dedicated packing personnel to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out.

4. Express Logistics: Our default express delivery is Yunda, Shentong, and Postal. If you need other express delivery, please contact the online customer service. If the express delivery does not arrive or if you urgently need the goods, please contact the customer service to change to Shenfeng and Postal Express. For bulk goods, please inform the customer service of the latest logistics company address and the name of the freight station for transportation. This will help you pick up the goods in the shortest time and the nearest location. We solemnly declare that we have no control over express delivery and logistics. Please do not use the satisfaction or dissatisfaction of the service attitude and the time of arrival of express delivery and logistics as the basis for our evaluation.

5. About Receiving: Please personally sign for the goods upon delivery. If someone like family members, friends, or the gatekeeper signs for you, it will be considered as your personal receipt. Please ensure to open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify the damage with the delivery personnel directly and claim compensation or refuse to accept the goods.

6. About after-sales service: If there are any quality problems within three days from the date of receipt, please contact us immediately. We will provide a reply for returns and exchanges. We will not accept any claims after this period. If there are no quality issues, there will be no returns or exchanges. If the buyer simply does not like the product, if the difference between the picture and the actual product is too large, or if the product does not meet their expectations, or if they are not satisfied with it for subjective reasons such as not being as good as they imagined, the buyer is not allowed to return or exchange the product. However, if there are objective quality problems such as rust or peeling of the paint, we will provide a refund or exchange.

7. About Feedback: Your sincere feedback is our relentless motivation for progress. If you are satisfied with the product and feel happy, please give us encouraging positive feedback. If you encounter any issues that are slightly dissatisfying, please communicate with our customer service immediately. We will resolve any problems quickly to eliminate your doubts and dissatisfaction in the first place and restore your pleasant mood.

8. For custom-made and private-label products, if the sample is confirmed by the customer and an order is placed, no returns or exchanges will be allowed!

9. Regarding tax invoices: The prices marked on them are the factory prices of the products. If you need to open a tax invoice, an additional tax point will be added. For more details, please consult our customer service!