Cooperation Instructions:

1、Default shipping method is YTO, ZTO, or Huitong Express (for official activities and large orders, shipping may not be by courier and may be by logistics, requiring you to pick up the goods at the logistics company). Shipping costs are based on weight or size. Wholesale orders from manufacturers do not include free shipping. For smaller orders, the shipping fee is the default fee when you make the purchase. For larger orders, you can contact customer service for a discount.

2. Due to the possibility of minor defects or damage during transportation, we will bear the cost for any minor damage or loss. If there is a significant amount or value, the transaction rules for online transactions will apply, with the receipt as the basis. If you are not satisfied, you can return the goods, and you will need to bear the return shipping costs. Additionally, we do not provide individual replacements as the wholesale profit is too low. Please understand.

Please note:

1)Electronic light-emitting toys will gradually dim as the battery power is consumed. The light-emitting horns, antlers, and cat ears are in a constant-bright mode, and they are quite bright for about 10 minutes at the beginning, then they start to dim. This is a normal phenomenon and not a quality issue. This product can be replaced with batteries, and it is necessary to purchase some spare batteries. Buyers who are cautious should be careful when making a purchase.

2)、Plastic products may have edges, joints with gaps of varying sizes, and may not be completely symmetrical, which are normal phenomena.Does not affect general use, if you mind, please be careful to shoot.

3)、We will try to mix as many colors as possible for each product, but due to various reasons, it may not be possible to achieve this. Please understand if the colors are relatively limited. If you are sensitive to this, please consider carefully before making a purchase.

Can be used as a logo

Wholesale instructions

1. About Shipping:

1. Orders paid before 3 PM will be shipped as soon as possible, with a general shipping time not exceeding 48 hours. If for some reason the shipment is delayed, please contact customer service to confirm. We appreciate your understanding and this is not a 100% guaranteed shipping time. Thank you very much!

2. Our company cooperates with the courier companies: YTO Express, ZTO Express, and Huitong Express. (If you need to specify other courier companies such as SF Express, additional freight charges will apply. Please contact our customer service for details. If the quantity of goods is large, we can send them by logistics. Please note that when using logistics, you need to pick up the goods at the logistics company. Please confirm with our customer service for specific details.

Section Two: About Receiving Goods

Please carefully inspect the box around when receiving the goods. If you find that the outer box is seriously deformed, damaged, the sealing packaging tape is broken or damaged, or there are obvious signs of being opened, please open the box on the spot to inspect the goods! If there is a shortage of goods or damage or quality problems, please do not sign or take away the goods first. Contact us on the spot or at the freight station for consultation; otherwise, signing after the receipt will be considered as no objection to accepting the goods.

III. About Returns and Exchanges

1. Exchange or return for free if there is no quality problem.

If the buyer needs to return the goods due to personal reasons, if the confirmation of receipt is more than 7 days, due to the damage and loss caused by the return of the product, it is all refunded at 80% of the original price. If it exceeds 1 month, we do not provide a return and exchange service without quality problems. If you really can't help it, you can contact our customer service. The return of products with free shipping needs to deduct the shipping cost. Note: (The return of the goods is borne by the buyer).

2. Quality problem returns and exchanges:

For individual buyers, if the quality issues or damage are minor, we will cover the cost. If there are more issues or the amount is significant, the transaction will be based on the receipt signature, and if you are not satisfied, you can return the goods, bearing the return shipping costs yourself. For wholesale customers who have been working with us for a long time, you can accumulate a certain quantity and return them through logistics courier services, and we will cover the direct logistics costs to Yiwu. The profit margin for wholesale volume is too low, and we all share the business risks. Please understand.

3. Damage to the goods during transportation:

Please open the box in front of the logistics or courier personnel to check when receiving the goods. The cardboard box has elasticity, while plastic toys do not, so it is possible that the outer box is not damaged, but the contents are damaged. Please make sure to inspect the goods before signing for them. Product damage within 5% is considered normal. We will provide a service to re-order and send replacement parts to repair the damage, but we do not send them separately. The transportation is completed by a third-party courier logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it is not a reason for returning the goods.