Reminder:

1. Please ensure that the shipping information you provide is accurate and complete. Please maintain your phone line open before receiving the goods, so that the delivery personnel can contact you in time to avoid any delays in receiving the goods.

2. Due to the incomplete address you provided, or because the phone was not suspended or turned off, the parcel was not delivered in time. Please contact the logistics company to collect the parcel. The shipping fee for returning the parcel to the shipping address due to non-delivery will be borne by you personally.

3. Express delivery: Yunda and Debang (please be cautious when shooting if the express delivery does not reach the destination).

Express Delivery:

Under normal circumstances, the goods will be shipped within 48 hours after the order is placed, and they will be delivered within 3-5 days (excluding legal public holidays).

Return and Exchange Process:

If there are any quality issues or mistakes in the product, you can contact the seller within 48 hours of receiving the goods to apply for a return/exchange service. Once the seller confirms that the conditions are met, the return/exchange process can be operated according to the procedure.

Step 1: Please contact the seller on Alipay first to confirm whether the return and exchange conditions are met (it is recommended that you take a photo of the received goods for your records).
Step 2: Return the goods and keep the delivery receipt. The postage must be paid by the buyer in advance (the seller refuses to accept the freight collect items).

In order to ensure the smooth processing of your return/exchange, please ensure that the order number and contact information are included with the parcel.

Return and Exchange Fee Policy:

If the problem is due to a quality issue or a mistake in the shipment, the postage will be borne by the seller, and the buyer must advance the postage (the seller will not accept postage collect items).

The seller will inspect the goods within 2 working days after receiving them and will handle the return, exchange, and postage issues.

Special Return and Exchange Policy (Please Confirm with the Merchant Prior to Application):
The packaging has been opened and cannot be restored, which affects the secondary sale (except for quality issues).
Damage caused by deliberate human action or by forces beyond human control.

Under normal circumstances: The marked price: The marked price may be the sales guideline price of the commodity or the commodity's previously displayed sales price, etc., which is not the original price and for reference only.
Unstriked Price: The unstriked price is the sales price of the product on Alibaba China. The specific transaction price may change due to participation in activities or the use of coupons by users, and the final price is determined by the order settlement page. Activity Preheating State: Striked Price: The striked price is the sales price of the product in the current activity preheating state, which is not the original price. The specific transaction price may change due to the use of coupons by users, and the final price is determined by the order settlement page.
Unstriked price: The unstriked price may be the activity price of the goods about to participate in the activity, for reference only. The final transaction price may change due to the use of coupons by the user, and the final price will be determined by the activity order settlement page. In the state of group purchase discount: During the group purchase discount activity, the buyer can enjoy the activity discount price of the group purchase discount activity (the price is more favorable than the daily activity price of the group purchase at the same time). (Except for some specifications).

* Note: The preceding explanation is only valid when price comparisons are made. If the merchant makes a separate explanation for the strikethrough price, the merchant's statement shall prevail.