2. Natural stones are inevitable to have natural fluff, ice cracks, mineral deficiencies, and there may be differences in single bead size. Please carefully read the description before making a purchase, and ensure that you have confirmed the images, sizes, and flaw descriptions. This is very important. This is not a quality issue. Those who pursue perfection should be cautious when making a purchase.

3. All products come with clear size diagrams. If there are no dimensions specified, it's best to consult the customer service. For those with rich imaginations, please find the right place. We regret that we cannot accommodate those who do not meet the quality standards for natural stones. Please do not purchase without first contacting customer service to confirm.

4. Purchasing our products is a commercial trade activity and we do not support unreasonable returns or exchanges. If you make a mistake in the size, style, or effect, or if you do not like it, do not know how to use it, have purchased too much or find it does not match your expectations, or if it is difficult to sell, these reasons will not be accepted for returns or exchanges. Please exercise caution if you have no experience with DIY or are a beginner.

5. The natural stones sold by our factory support identification. If you have any objections, please identify them yourself. Our company can send them for inspection on your behalf, and the fees are at your own expense. Those who make unreasonable demands based on their feelings and experience, our company will pursue their responsibility for slander, and we will pursue compensation for any losses or adverse consequences in accordance with the law. Please respect yourself.

6. Since we are selling semi-finished products (please note that these are semi-finished products, not finished products), there will undoubtedly be some imperfections (this cannot be guaranteed by anyone). If you have high standards, please do not place an order to avoid any trouble for both of us.

7. All the images are taken by the shopkeeper with their own camera or phone, but due to differences in monitor displays, lighting, and shooting angles, there will be some color differences. This is a normal phenomenon, and it is not within the scope of our return and exchange policies. Our suggestion is for wholesale customers to first check the samples.

The most important thing: counting beads by hand, to some extent, is not very accurate. There are many cases of fewer or more beads. This cannot be avoided. If you receive more beads, you can consider it as a gift. If you receive fewer beads, you can contact customer service to arrange a refund or wait until the next purchase to make up for it. If you cannot accept this, please do not place an order. The shipping fee for a few beads is not affordable!

9. If you require a single-lens reflex (SLR) or smartphone photography before purchasing this product, you can ask the customer service for assistance. If you still need to return the product after receiving it, you are responsible for the round-trip shipping costs!