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Welcome to Qinghe Accessories

 The images are taken from the actual products of this store; any unauthorized use will be prosecuted.

Due to the large volume of shipments daily, some inventory data may be inaccurate. All data shall be based on the quantities notified by our customer service. If our customer service indicates that the item is out of stock, it means there is currently no stock; production is in progress, with a lead time of 7–30 days. No inquiries regarding product quantities are required. If you place an order directly, we have the right to assume there is no stock, and such orders are not considered out of stock. This rule takes effect immediately.

Main materials: alloy, water diamonds, feathers, wood, shells, etc.

Ear acupuncture material: Consult customer service

Outer packaging: approximately 8.5 cm long, 8.5 cm wide, and 1.6 cm thick.

Size: As shown in the diagram

Weight: As shown in the picture (pair package)

Hand-measured, for reference only

All products in this store are shot under real environments and with genuine lighting, and results may vary from person to person. We appreciate your understanding.

1. Regarding orders

For each product, we specify the reference weight. When placing an order, the shipping cost is automatically calculated by the system, and there may be slight discrepancies. If you have any issues, please contact our customer service immediately. Group products are shipped free of charge; non-group products can also be shipped free of charge together with group products. You can contact customer service to adjust the shipping cost. Delivery time in Jinhua area is not guaranteed. Please contact the store’s customer service before placing your order. Our store does not support delivery in Jinhua area. Please be aware of this. Orders of this store amounting to over 200 yuan do not support unconditional refunds or exchanges.

II. Regarding Discounts

1. Free shipping: Free shipping upon spending 120 yuan (excluded in Xinjiang and Tibet); delivery time is not guaranteed in Yiwu area. Those who prefer door-to-door delivery should be cautious when ordering; (all above conditions apply unless the product price is changed)

2. Members: Members enjoy store discounts and other special privileges; for details, please refer to the member section on the store’s homepage.

All member discounts are automatically generated by Alibaba’s system. Alibaba will calculate the number of transactions and amounts for each member, and upgrades will occur automatically when certain thresholds are met.

After a successful transaction, Alibaba's system will automatically register you in our membership system. You can also apply directly in the member section on the store homepage, and we will arrange the review.

III. Activities

To offer our customers high-quality products at affordable prices, we will introduce new items every week and organize various promotional activities from time to time. Stay tuned!

IV. Regarding Products

This factory specializes in wholesale of accessories, with products produced in bulk and primarily handcrafted. There may be slight differences between different batches; minor defects (that do not affect sales) are inevitable. It is recommended to obtain samples before purchasing. Everyone should understand that quality is directly related to price—do not rely on your imagination, as it is limitless, and we cannot meet that expectation. Please understand! For customers with very high quality requirements, please visit the specialty counter for purchase!

5. Regarding Colors

1. Most of the products in this store are photographed in person, with only a small number being online images; the colors have been professionally proofed to be as close as possible to those in the actual items. Due to factors such as lighting, color contrast and color temperature on computer monitors, color differences are inevitable. The images are for reference only; please refer to the actual products. Please avoid taking photos if you are sensitive to color differences!

2. Regarding style and color issues, standard delivery is based on the order; notes on styles or colors are not accepted (except for special instructions on the product page). We will try our best to fulfill your requests, but shortages may occur; please understand. If there is a temporary shortage (you can also note the color for the missing item in the order), we will notify you via Wangwang or by phone. Thank you!

6. Regarding After-Sales Service 

1. Signing for delivery: Please ensure you personally inspect and sign for the goods. This is your right, and it is also key to our after-sales service. Thank you for your cooperation. (If it is not convenient for you to sign for the goods in person, please inform the person who will sign for you on your behalf, a relative, or the security guard to inspect and sign for the goods.)

2. Missing items or quality issues: If there are any missing items or quality problems after receiving the goods, please contact customer service promptly within three days after signing for delivery. For quality issues, please take photos immediately after receiving the goods to confirm. You can also send the photos via our after-sales WeChat, and we will provide you with a satisfactory solution. Please bear the consequences if the deadline is missed.

3. Returns and Exchanges: If you are not satisfied with the product or do not like it, you may return or exchange it within three days of receipt, provided it has not been used and is not suitable for resale. Generally, standard products allow for free returns and exchanges within three days of delivery, while some products offer a seven-day return policy.

Note: 1. The following conditions do not allow for returns or exchanges: A the product packaging is damaged or incomplete, or missing any accessories or related documents; B unauthorized repairs or modifications; C improper use or storage; D color variations are not eligible for return, and items outside the post-purchase service period.

2. After-sales service is the most fundamental service of the company. We are willing to provide excellent after-sales support, and it also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging products, and try to comply with the company’s regulations to avoid affecting your after-sales service.

3. The above provisions regarding the handling of damaged and quality issues products: if some items have problems, if the customer wishes to return the entire order, the shipping cost, as stipulated by Alibaba, must be borne by the buyer.

                        7. Regarding Invoicing                                                       

Can an invoice be issued? --- Yes --- If an invoice is required, please contact customer service and provide the specific invoice details.

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