1. Why is it said that the bag has a smell?

The shopkeeper explains: The presence of a smell is proof of fresh goods, as they have not gone through distributors and other intermediaries, ensuring direct supply. We are direct manufacturers, and we hope you can receive the goods as soon as possible. As soon as the goods are ready, they are directly packed and sent out. Please open the packaging as soon as you receive them and blow or dry them to let the smell dissipate naturally.

2. About the batch problem of the bags? The inner lining color or structure, the pull-tab, the pull-string, the hook, and other details sometimes differ?
The shop owner answers: The batch of the bag is different, and there will be differences in the above details. The differences in each batch will affect the pull head, lining fabric or lining material, and internal structure, such as the pull cloth, hooks, etc. What will change? The production of details is decided by the manufacturer, and we, as sellers, cannot decide. We hope that you can understand and support us. Sometimes, the lack of raw materials or insufficient supply or the improvement of the bag will affect the above problems. Each time the improvement and batch are different, I believe that the manufacturer will make it better and better. In addition: We do not accept the return and exchange costs for the above problems that have been explained, which need to be borne by the dear customers. Because our store is wholesale and the profit is thin, we cannot bear any costs for the problems that have been explained. Dear customers who are cautious, please do not shoot. We hope that you can understand and support us.

3. About Express Delivery

1) Default shipping method is China Post or YouSu Express. If you need to specify a different courier, please contact our customer service. The store is not responsible for any returns due to buyer's own issues such as incomplete address, incorrect courier selection, or mobile phone being out of service.

2) About the delivery time of the express? Or how many days will it take? When will the shipment be sent?
The arrival time is determined by the courier company, not by the seller. If you have already contacted customer service and chosen your own courier company, the speed will be determined by the courier company you have chosen.
Please confirm the address before shipping. If any costs arise from changing the shipping information or address after shipping, the costs will be borne by the buyers themselves. If there are problems such as a stopped phone line or an unknown address due to the buyer's own problems, the costs will also be borne by the buyers.
The shipping time is within the specified time range for the product.
We are a wholesale store and do not accept urgent orders or urgent requests.

4. About Color Difference

During the shooting process, due to the reasons of lighting, cameras, and other equipment, there may be minor color differences between the images and the actual color of the product. Please understand and forgive this. The color of the product should be determined by the actual item. We will do our best to ensure the best possible shots.

5. About Returns

This shop is a wholesale store. If you sign for the goods without checking them, once you sign, it means there are no errors with the goods. If you want to return or exchange the goods after that, the shipping costs for returning the goods, whether it's free shipping or not, will be borne by the buyer, and the shipping costs for sending the goods will be deducted. The prices range from 6 to 25 yuan, and you can consult the customer service for more details. Hope you understand.

After purchasing the goods, it is deemed that you have read and accepted the above-mentioned terms and conditions.

29cm*45cm