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A new item has been added to your Shopping Cart. You now have items in your Shopping Cart.
Special Announcement: Please refer to the color options for details (The custom colors of our store may differ from the factory labels, which is a normal phenomenon).
1. Default is YTO Express, and each item will be shipped via YTO Express. If you need other courier services, please contact customer service for the difference in price.
2. Formal Declaration: The store does not support a 7-day no-reason return policy for wholesale customers.
New customers are supported with a 7-day exchange policy, which does not apply to wholesale customers! Regular customers enjoy a return service within three months for exchange, provided the item is not a custom-made item. Please note that the shipping costs for returning the item are the buyer's responsibility.
Return and exchange policies for non-quality issues: The buyer bears the cost of return shipping. (Minor flaws, color differences, zippers that are not very smooth, stitching, odor, wholesale customers cannot exchange or return more than 20% of the total purchase amount per transaction. This is to prevent malicious purchases: For large-quantity and high-value orders, those who enjoy preferential activities enjoy no exchange or return.)
3. If there are any quality issues, please reject the goods before signing for them.
4. Orders will be shipped within 48 hours after placing, and the cut-off time is 16:00 daily.
5. Quality issues, the seller will bear the return shipping fee of 6 yuan, which will not be included in the total amount!
6. Regarding color difference: The products are photographed from actual items, and we try our best to minimize color differences. Different monitors have different colors and contrast, which will lead to variations.
7. About odors: Some bags may have a slight odor, which usually disappears after a period of time in a well-ventilated place, or after a few uses.
8. Regarding dimensions: The dimensions of the product have been specified in the details, and they are all measured by hand. There may be an error of 2-5cm.
9. If more than one item is rejected, a compensation of 100 yuan for manual labor will be given. If there are 50 or more items, it is considered as an order for 50 items, and the rejection is final. No exchanges or refunds will be provided.
10. If you find any shortage of goods or missing accessories upon receipt and inspection, please contact us within 1-2 days. If you do not contact us, we will consider the goods to be complete and will not process any replacement.
Return and exchange process as follows:
1: If agents and wholesalers need to return or exchange goods, please provide the Ali order number and contact our customer service first to confirm.
2: If the return and exchange express delivery of the loved ones is sent out,
Please contact customer service to explain the reason before returning the goods; we will not accept returns without prior authorization. We do not accept flat mail and items with payment on delivery. In order to better and more timely solve your problems, please cooperate with our work according to the instructions in the following table, thank you!
Reason 1. Non-human damage, guarantee tag complete, not used.
2. If you have any accessories, please send them back together.
3. For the freight we bear, please prepay the costs when you return the goods. We will refund you once we receive the returned goods (because the postage for collect payments is very expensive, 2 to 4 times the normal postal fee. We will bear the return shipping costs, and the shipping fee will not exceed the normal express fee we paid when you purchased it). Thank you for the cooperation of all customers!
1. After receipt, if there are any quality issues, exchange or return is allowed, with each party paying half of the shipping fee. The guest pays for the return shipping fee, and we cover the shipping fee for the shipment.
2. Incorrectly sent goods: within 7 days, take photos, contact customer service in time~~
3. Quality issues: Please inspect the goods before signing for them. If there are any quality issues, please refuse to accept. (Return freight costs after signing are at your own expense).
4. No quality issues: within 7 days, no need to take photos, buyer bears round-trip shipping costs.
5. After confirming the receipt, no exchanges or refunds will be provided.
6. If you refuse to accept the express delivery, all shipping costs will be borne by the buyer! For express deliveries by SF Express, you must personally sign and inspect the bag to ensure there are no problems. If there are any problems, we will compensate according to the general shipping costs!
Formal Declaration: Placing an order indicates that you have read and confirmed all the above content!!
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