All products sent by our company are individually packaged with beautiful and independent packaging. In addition to the original packaging, we also add an outer packaging to enhance the ability to withstand pressure. Although we have made the best preventive measures, it is still impossible to completely avoid problems that may occur during long-distance transportation, such as scratches, bumps, and squeezes, etc.

Please the buyer personally sign for the parcel when receiving it, and check it in person to ensure it is correct. If you find: the quantity is incorrect, the goods are damaged, please seal it back in its original condition and refuse to sign immediately, and contact the shop owner in person in front of the courier. After confirmation by the buyer, it can be returned. Once the parcel is signed for, the shop will not assume any responsibility, please pay attention!!! The same applies to problems that arise after others sign for it. Therefore, please make sure to sign for it yourself!
The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies like Dewang or Jiaji with insurance). However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other persons authorized to receive goods) must inspect the quantity and appearance of the goods together with the courier (this is your right). If the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

The courier refused to open the package together for inspection.
After you sign for the delivery, please keep the delivery slip and check it thoroughly before returning it to the courier.
Courier refuses to sign to confirm the missing quantity.
You just need to remember the courier's phone number and name.

All products sent by our company will undergo multiple inspections during production, after production, and before shipment, and only fully qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality.

All product images are 100% taken from actual products, which can truly reflect the actual condition of the product itself. However, due to factors such as lighting and shooting level, there may be slight differences between the images and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging method of the product and packaging. Please refer to the actual product for the final decision.

Although we produce high-quality toys, for perfectionists or those with strict standards, please gracefully turn around and walk away.
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.