Special Note: The Clamshell Clips can only be used to hold clothing pockets.

Here are the most frequently asked questions by customers for your reference. If there are any unclear details, please consult online or call for consultation.

1. Q: I would like to place an order for products at your factory. What is the minimum order quantity for each product? What is the discount for the order amount reaching a certain price?

Answer: Hello! The minimum quantity depends on the product, and the price is more favorable when you order at least 10,000 pieces.

2、Q: What is the shopping process at this station?

Answer: First, you can contact our staff to place an order on our website.

 Second, you can discuss the details with our staff, such as specifications, processes, quantities, etc. We will make a prototype based on the design drawings, then place an order and sign a contract.

  Third, make a payment to our designated account through a bank or Alipay.

  Fourth, after making the payment, please notify us by phone, text message, or online customer service to verify.

 Fifth, we will ship the goods once the payment is confirmed to be received.

3、Q: Can I pay by cash on delivery?

Answer: The 'payment-before-shipping' principle implemented for any goods produced at our factory means that we will begin the process of ordering the goods only after the client has deposited the payment into the designated account. If you are concerned about not receiving the goods after payment, you can use Alipay to ensure that your payment is secure.

Question: I am worried about paying for the goods and not receiving them, or about the quality of the goods I receive. What should I do?

Answer: Firstly, our factory has specialized quality inspection personnel. If any quality problems are not detected, we will be punished according to the factory's system. As long as there are quality issues, we will handle them seriously.

 Secondly, if we receive payment but do not ship the goods, you can take action against our trust guarantee deposit on the website.

  Third, we support Alipay payment, which is essentially like cash on delivery. What else could you possibly worry about?

5、Q: Can I pick up the goods directly at the company?

Answer: Yes, the factory address is: No. 134, Lingfeng Village, Jinxiang Town, Cangnan County, Wenzhou City, Zhejiang Province. If you can't find it, you can call the phone number: 13758869717.

Question: Are your products the same as those on the website? Will there be a significant difference?

Answer: All goods are photographed with actual items. Due to differences in display screen display degree and color saturation, as well as individual differences in color perception, color differences are inevitable. All precious treasures are subject to actual items (most of them are not much different).

Question: Who should bear the cost of freight transportation? What should be done if the goods are damaged during transportation?

Answer: The prices do not include shipping fees, and customers need to add shipping fees when placing an order. For cities that can be directly reached by expressway express or by SF Express, you can pay the shipping fee upon arrival, and you only need to pay the goods price, and then pay the shipping fee after the goods arrive. For other courier companies and postal transportation, you need to pay the shipping fee in advance, and send it together with the payment (the transportation fee is roughly determined according to the weight and transportation method of the goods, but it is subject to the actual amount, and the excess will be refunded or the deficiency will be made up).

If the goods are damaged in transit, we will be responsible and compensate according to the actual damaged amount.

Question: Can I return or exchange the products if there are any issues with my order from your company?

Answer: If there are any quality problems with the product, you can return or exchange it.

Question: How do I make a payment after placing an order?

Answer: We currently offer the payment method of "Construction Bank and Alipay payment." After the payment, please notify us by phone or text message, mobile phone: 13758869717.

Question: After making the payment, when can the goods be shipped? When can I receive them?

Answer: Our company allocates goods based on the order of customer payments, and those sent on the same day will be received within 2 days.

If you choose a courier company, the goods will usually arrive in 2-3 days (next day delivery in Jiangsu, Zhejiang, and Shanghai areas), by air freight in about 5 days, and by regular postal express in about 10 days.

Question: What are your company's working hours? Also, what are the factory working hours?

Answer: The company operates 24 hours a day, 7 days a week, to serve you, including weekends (factory working hours are from 7:30 AM to 5:30 PM daily).