Wholesale instructions:
1. About custom-made invoices:
Our company supports custom orders, with a minimum order amount of 3000 yuan or a minimum quantity of 1000 pieces (the style and size must be confirmed by the customer service team before customizing).
Our company supports invoice issuance, with both general VAT invoices and VAT special invoices available. Invoicing will incur an additional tax point, and for more details, please contact our customer service.

2. About the shipment and distribution:
Our company's products belong to the handicraft category. Handicrafts are not as quick as clothing, which requires time for firing, plating, and packaging. Also, there is a need for ordering, inspection, and packaging, which takes a certain amount of time. Therefore, after receiving the full payment for the order, we will ship within 1-3 working days.

3. About logistics:
If you specify the logistics, please inform the customer service. If there is no specified logistics, we will arrange logistics for you, but we cannot guarantee that the pickup point is very close. The logistics fee is borne by the buyer, and the actual logistics fee is the standard. All logistics are transfer, and the logistics unloading points are different in distance, and need to be picked up. Therefore, the freight arrival time is about 5-7 days, and the specific time depends on each place. You can consult the customer service. It is not allowed to create misunderstandings because of third-party logistics problems. Please understand.

4. About Stock Outages:
Due to the fact that our company has a large number of offline wholesale distributors, the inventory fluctuates greatly. If we encounter temporary stockouts, if we cannot notify you online, we will definitely make a note on the shipping details. After the buyer receives the goods and checks the packing list, they can contact us to return the difference in the missing goods, or we can send them together when we make the next shipment. If there is no stock at that time, it can be used as payment.

5. About the product:
If our products have multiple styles or colors for each variety, and if you cannot choose the color when placing an order, please write down the desired color in the remarks or we will distribute them evenly when shipping. We will try our best to give you the popular colors!

6. About Defects:
All our ceramic products are independently designed and produced at our own production base. The main craft is hand-made. The interior and base of the vases are not within the scope of detection. The minor imperfections such as small black spots or needle holes in the sold products are within the normal range of international industry standards.
 
7. About color difference:
All the images are taken from the actual products, and color differences are unavoidable. The production process characteristics of ceramic products determine that the same style of ceramic produced in each batch will exhibit color variations in depth. If you have very high requirements for color, please contact our customer service directly. We can take a picture of the actual item with a mobile phone for you to compare and reference. If it still does not meet your requirements, please consider your purchase carefully.

8. Payment Method: A: Support Alipay payment, B: Support WeChat transfer, C: Direct bank payment. (For bulk purchases, a 30% deposit is required before shipping, and the balance is paid before shipping. Mixed batch or small amount purchases are shipped after payment, and we do not accept agent collection or cash on delivery.)

9. About after-sales issues: Please check the quantity and quality of the goods within 24 hours after receiving them. If there are any problems, please promptly feed back to our after-sales customer service for processing.