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【关于产品质量】:所发产品均会通过产中、产后、发出前等多次检查,完全合格才发货,但各种不确定因素均可能导致产品功能的丧失。 Our company can only guarantee a 98% pass rate, and the remaining 2% is within the scope of exemption. 【关于运输】The transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions. The estimated transportation time we provided is for reference only and is not part of the contract. It is also not a reason for returning the goods. |
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【Other Notes】: We are not producing fine works, crafts, art pieces, or electrical appliances. We are dealing with ordinary small commodities. Perfectionists or those with strict product standards are kindly requested to turn around gracefully and take a detour.
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Support online payment; please contact us for bank details if you wish to make a bank transfer, and we will ship your order once the payment is received!
Due to the nature of toys as perishable goods, minor scratches and minor issues are occasionally unavoidable. Minor scratches and paint chipping on toys are considered normal and do not constitute a quality issue. The buyer is responsible for the return shipping costs.For wholesale orders with quality defects, a return is required once the total weight reaches 10KG. Please do not make orders if you have any objections to this policy. By placing an order, you agree to our return policy.
※※Special Note: After confirming the order, the goods will be shipped within 1-3 days. For urgent orders, please confirm the specific shipping time with customer service.※※
※※ This side all orders, there is no free shipping, default shipping station, freight collect!! Need to send goods to the door, please private message customer service to change the freight, thank you!! ※※









All product prices quoted by our company are factory prices.(Excluding tax, freight and all other charges, no invoice is provided)
② Due to the instability of the price fluctuations of the raw materials for our products, any price adjustments will not be notified in advance. Please confirm the prices before placing an order.
③Regarding logistics, freight charges are usually collected upon delivery, and the goods need to be picked up at the freight station.The shipping logistics can be provided by the customer themselves (please provide the Chencheng freight telephone number) or we can choose a more suitable one for you!Note: We can only estimate the freight costs for the goods on behalf of the buyer, and the actual freight costs are subject to the amount at the time of pickup. The shipping time is within our control, but the arrival time at the freight station is beyond our control. Please understand, thank you!
④ Upon receiving the goods, if you find that the product packaging box is severely damaged or there are any missing products, please contact us immediately and take photos of the problem.Once the goods are signed for, it indicates that the buyer acknowledges receiving the goods in perfect condition. After signing for the goods, the risk shifts to the buyer, and there is no further reason to request a return or exchange of the goods.
⑤ If the product does not have any quality issues,Damage during logistics and transportation due to scratches and scratches does not fall under quality issues! We generally do not accept returns and exchanges.。Since our products are mainly electronic and plastic toys, the loss rate is several times higher than that of ordinary toys. For a few-dollar plastic toy, if we say it should be durable, pressure-resistant, and scratch-resistant, that is unrealistic.For returns due to non-quality issues, we will count the goods after receiving them and refund the clients for the items without quality issues and that are not affected by secondary sales at a 50% discount of the original price. The return shipping fees will be borne by the buyer.If you cannot accept this clause, please do not purchase our company's goods.
The following conditions do not allow for returns or exchanges: damaged or incomplete product packaging, incomplete accessory or related materials, unauthorized repair or modification of the product, or goods that have not been used or stored in the normal manner. We apologize for any inconvenience to our customers.(Seasonal and time-limited products, such as the Bubble Series and Water Gun Series, do not enjoy any exchange or return, thank you for your understanding!)
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Please read the above rules carefully. If you have any questions, please contact our customer service. However, if you have paid for our company's goods, it means you have already accepted the above rules. If any trade disputes occur later, the above will be used as evidence to resolve the dispute.
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