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Yiwu PaMei Trading Co. LTD 4yr.
Contacts CHHEN Chat
Mobile 86-18258986988
E-mail 3062371354@qq.com
18258986988
【Sample Support] Direct shipping, with images available.
[Customization Available] We support customizing logos and other items according to your requirements. Suitable for advertisements, corporate gifts, employee benefits, kindergarten giveaways, student prizes, micro-business promotion, street markets, etc. If there are reasonable costs related to printing, plate making, molds, etc., please consult customer service for details!
1. Mixed orders are supported. When the amount reaches 66 yuan or there are 5 products, mixed orders can be added. Generally, an order worth around 500 yuan is processed as one shipment. For orders below 200 yuan, we have the right not to ship them.
2. If a shipping company is specified, please note the shipping company’s pickup address and phone number in the order details. For orders without a specified shipping company, we will arrange shipping for you, but we cannot guarantee that the pickup point is very close to you; it usually only reaches the city (e.g., Guangzhou, Guangdong Province). The shipping must be picked up in person by the customer. Pricing varies among different shipping companies, and we provide a reference price. Generally, shipping is paid upon delivery. We are not responsible for or charge any fees related to the shipping. It is recommended that customers find a shipping partner they have used before.
3. Generally, shipping takes about 1–2 days after payment. Due to our wide variety of products, packing is quite complicated, and the inventory allocation process is very demanding. Please understand each other; we will arrange for the warehouse to prepare and send out your order as soon as possible! If there is a shortage, please note “Please notify me if there is a shortage” in the order message.
4. Regarding after-sales issues, please check the quantity and quality of the goods within 48 hours after receiving the item. If any problems occur, promptly report them to the after-sales customer service for resolution. Please verify the quantity and quality of the goods in person, as well as whether the packaging is intact. If there are any missing or damaged items, contact our customer service immediately before signing for delivery for confirmation. If no inspection or signature occurs, we shall not be responsible. Please exercise your rights as a consumer! Protect your own interests! We adopt a low-volume, high-margin business model. If accessories are damaged during transportation, we will provide replacement accessories free of charge when you reorder next time. However, for products that cannot be repaired, the costs associated with returns, exchanges, and accessory replacements shall be borne by the buyer. The probability of damage is very low, and we will package the items properly to prevent damage. Please accept this order again!
5. Products from different batches may differ in patterns, colors, or packaging boxes; this will be determined upon receipt. All items in this store are handmade; minor flaws or scratches are not considered quality issues. If you prefer to view scratches from a reflective side, we recommend visiting the physical store for selection and purchase. We are sorry for the inconvenience.
6. Regarding returns and exchanges: ① Returns due to quality issues: If the buyer needs to return the product due to personal reasons, the damage caused by the return shipping will result in significant losses. In such cases, a 20% discount on the original price will be given for a refund. We do not provide returns for quality issues that exceed one month. If it is truly impossible, please contact our customer service. Note: (The buyer is responsible for the return shipping costs. For items with free shipping, we will charge the shipping cost at the time of delivery.) ② Returns due to product quality issues: For products with cumulative weight exceeding 20KG and showing quality problems, the shipping costs for the return will be borne by the store (please contact online customer service to determine how to send the item). If you wish to return the product early beyond the weight requirement, the shipping costs shall be borne by the buyer. ③ Damage during transportation: Please check the package carefully in front of the logistics or courier staff when receiving it. The box is elastic, while plastic toys are not, so the outer box may remain intact but the contents may be damaged. Please verify the goods before signing for delivery. 5% damage to the product is within normal limits, and we will offer a service to replace parts for a new order, but not a separate replacement. Transportation is handled by a third-party logistics company, which is beyond our control. Shipping times are affected by weather, vehicle arrangements, traffic conditions, and other factors, and such delays cannot be used as a reason for return.
All remarks and explanations included in the mixed comments are owned by this site. If you have any questions, please contact the online customer service.
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