1. About Express Delivery
The default shipping method for our store is China Post. If you need another shipping method, please contact our customer service or leave a message.
2. About Shoes
Our store specializes in wholesale and retail of women's shoes, and we offer uniformly low prices with high shoe value for money.
3、关于尺码
Regarding sizes, sizes are measured manually, and there may be a 5mm error due to factors such as different measuring tools and methods. It is recommended to purchase one size larger if your foot is wide. Please refer to the size chart and product reviews for your usual wearing habits. Our products have been tried on by models and are provided for reference. The final decision is up to you. For independent shopping, if the size is not suitable, we support self-arranged return shipping fees for exchange, but do not support returns.
4、关于售后
Before placing an order after-sales, please make sure to read carefully. Our store does not support returns but offers exchange services. As a wholesale store, we do not operate like a Taobao store. We adhere to a strict policy and if there are any quality issues with the shoes you have purchased, you need to contact our customer service within a certain time frame to explain the situation. We are responsible for exchanging the shoes, and the shipping costs will be borne according to our standard shipping policy. We do not accept reasons for return based on rejection by the warehouse, and the cost of the return shipping is the responsibility of the buyer.
5. About Shipping
We will arrange the shipment as soon as possible after your payment is successful. Orders placed before 12:00 will be shipped that day if possible. All orders are generally completed within 48 hours. Please do not urge for the goods within 24 hours. The specific shipping time for large promotion activities and holidays will be notified by customer service in advance.
The price set by our store is ex-tax, and additional tax points will be added for invoices. Please consult the customer service for more details.