Product Name: Wooden Classical Kitchen Toy
Packing Method: Color Box
Color box size: 62*52*15cm
Packing Size: 64×50×44cm
Packing Quantity: 3 Sets
Weight: 30kg

1. About freight charges
Can be sent by logistics and express.
Generally in Jiangsu, Zhejiang, and Shanghai, if the quantity of items is not particularly large, we mainly use express delivery. The standard charge is approximately 5 yuan for the first weight plus 1 yuan for each additional weight (the price for extremely large volumes is calculated separately). Our company has been in business for a long time.
The express delivery service is YTO Express, and customers can also specify the express company. The express fee will be paid together with the payment for the goods, and the fee will be charged according to the actual weight and different regions.
Other regions customers are responsible for the main logistics, our company cooperates with logistics such as Tien-Di Hua-Yu, Debang Logistics, etc. The logistics fee is paid upon receipt, and the charging standard is based on the volume and
Distance and quantity of the shipment will determine the logistics route. Large volume customers can specify a dedicated logistics line.

Section Two: About After-sales Service
If there are any quality problems, you can return or exchange the goods within 15 days of receipt. Packaging: We will use a hard cardboard box to pack the goods when shipping, but there may be various unforeseen accidents during transportation.
Damage during transportation or caused by human factors is not responsible. Please check the outer packaging of the goods when receiving to ensure it is intact.
If you need to return or exchange the goods, please communicate with the customer service first and obtain the confirmation of the customer service before choosing to return. All the return shipping costs for defective goods with quality problems are borne by the buyer. Returned returns should be accompanied by
The customer will issue the next batch of orders.
Please write on a small note which part of the product has a problem and stick it on the product. And please do not damage the original packaging so that it is easy for us to return it to the manufacturer. Thank you!
Family cooperation

Section Three: About Shipping

When placing an order at our store, the system will automatically generate shipping fees. For Jilin, Inner Mongolia, Ningxia, Gansu, Qinghai, Xinjiang, and Tibet, the default shipping method is EMS economic express, or YouSu Express. For other regions, the default shipping method is Yunda Express. If you need other express delivery or logistics, please contact customer service to modify the shipping fee! For Jiangsu, Zhejiang, and Shanghai, both logistics and express delivery are available, with similar prices; The transportation time is affected by factors such as the distance of the region, weather, traffic conditions, and transportation methods. The estimated time is for reference only!

Due to our large shipment volume and the variety of products involved, it is inevitable that there may be temporary shortages of some individual products. If the shortage is minor, we will send them directly and note on the invoice which item is missing. You can make a refund on Alipay once you receive the goods. For larger shortages, we will contact you by phone. We apologize for any inconvenience this may cause you.

Please carefully inspect the box around when receiving the goods. If you find that the outer box is seriously deformed, damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened, please open the box on the spot to inspect the goods!!! If there is a shortage of goods or damage, please negotiate with the logistics company on the spot. If the problem cannot be solved, please do not take the goods away until you contact us at the freight station for consultation; otherwise, after signing, it will be considered as no objection to accepting the goods.

【After-sales Service】

1. If you find any quality problems with the products after receipt, please contact us immediately. For products with quality issues, please return them via logistics (to save costs and time, we will provide a refund for orders over 300 yuan. There is no time limit for returns. We do not accept returns for one or a few products.). We will bear the corresponding costs for quality issues and do not accept returns by courier.

2. The following conditions do not accept returns: the product packaging is incomplete, the accessories or related materials are incomplete; unauthorized repair or modification; maintenance, use, and storage are not carried out in the correct manner.

We warmly welcome you all. Adhering to the principles of honesty and steady work, we are dedicated to ensuring the quality of our products and the after-sales team. The Wooden Toy Business, originating from Yunhe, Lishui, Zhejiang, is a team that carries the dreams of all 80s generations. It is a team of breastfeeding dads and moms who provide a one-stop service including design, custom production, wholesale, and one-stop service. Our mission for children's toys is safety, fun, and educational. We have always placed safety first.