【Reminder】:

Due to the fact that our factory produces and wholesale products, it requires a significant amount of manpower to inspect and pack the goods, resulting in low profits. We suggest that customers first try a small mixed batch to see the product styles before placing a large order. (Small stains and minor scratches are not considered quality issues. Handcrafted jewelry will have some signs of handcrafting, and perfectionists should consider their orders carefully.)
Everyone's aesthetic and quality standards are different, to avoid unnecessary disputes, please first order a small amount to see if it is suitable, and then place a bulk order.
【1】. Our store supports a 7-day no-questions-asked return policy, after which time returns are not accepted.
Natural stones and natural pearls may have normal minor imperfections.
If there are obvious cracks, scratches, pearl loss or color fading, please provide a physical product photo to the customer service for a return and refund request.
【4】. Daily shipment volume is large, and it is not possible to inspect every product 100%. Please check the goods upon receipt and contact customer service promptly if there are any problems.
Image is a real shot. Due to differences in light and monitors, there may be a slight color difference between the actual product and the image.
Product dimensions are all clearly marked, along with model wear examples. Please do not imagine them without any reference.

Dear new and existing customers, hello!

Please spend two minutes reviewing these questions, which can solve 90% of the problems you encounter during the ordering process.

1. Do all pendants come with chains?

Answer: All pendants and necklaces (with chains) are sold separately. (Note: This is how it is sold for wholesale orders.)

Please click on the link below to purchase the necklace: https://detail.1688.com/offer/611414020270.html?spm=a26286.8251493.0.0.221425b2eUYtZH

2. Do you have a gift box for the gift?

Answer: We default to independent OPP plastic bag packaging. If you need a gift box, please make a separate order.

Need gift packaging boxes? Please click the following link:

https://yizhimeishoushi.1688.com/page/offerlist_75675733.htm?spm=a261y.7663282.0.0.44c72203dnitSZ

3、Do you support one-time shipment?

Answer: Support one-time distribution. Attention points for distribution orders:

1. The default shipping address and recipient are the same as the billing address and recipient.

2. When placing an order, please make a note to indicate that the goods are to be sent on behalf of the buyer. If there is no note, we usually send the shipping documents and the goods together. Therefore, all responsibilities arising from the problem are the buyer's responsibility!

3. Attention: After successful payment for the order, if there are any errors in the order information, please apply for a refund before we confirm the shipment. Once we confirm the shipment (based on the shipment time of the order, not the scanning record of the courier), if you need to apply for a refund, please contact us through Alibaba Messenger to retrieve the parcel. We will do our best to help you retrieve the parcel. If the parcel cannot be retrieved once it has been sent, the shipping costs and the responsibility for the goods will be borne by the buyer. Thank you for your cooperation.

4. Will there be our store information for the consignment?

Answer: If there is a message indicating that the order is to be sent on behalf of the customer, we use a neutral packaging, an OPP sealed bag.

We will not issue shipping documents and will not leave any information about our company, provided that the order must leave a message! Otherwise, we will not be responsible for any responsibility.

5、When will the shipment be made?

Answer: Orders placed before 5 PM will be dispatched that day. Orders placed after 5 PM will be dispatched the next day. Please be patient and don't rush us!

Any other questions, please contact customer service for consultation!

Customer service is very busy. Suggestions for everyone to try to place orders on their own!