Many customers see the product pictures and think they are good, so they directly take photos, ignoring that the appropriate enlargement of the product is to allow customers to inspect the actual product and details more closely. Please pay attention to the product parameters in the baby details when taking items. 

• 2、关于颜色

  Due to the reasons of photo shooting, there may be slight color differences in the website images, which do not belong to quality problems. The final color should be subject to the actual goods. Color differences are not the basis for negative feedback, and those who cannot accept this at all should be cautious when purchasing.

•   

• 4. Express Delivery

   Under normal circumstances, the goods will be shipped within 48 hours after the order is placed, and they will be delivered within 3-5 days (excluding legal public holidays).

• 5. Return and Exchange Process

  If there are any quality issues or mistakes in the product, you can contact the seller within 48 hours of receiving the goods to apply for a return/exchange service. Once the seller confirms that the conditions are met, the return/exchange process can be operated according to the procedure.

   

  Step: Please first contact the seller on Alipay, confirm whether the return and exchange conditions are met (it is recommended that you take photos of the received goods for your records).
  Step 2: Return the goods and keep the delivery receipt. The postage must be paid by the buyer in advance (the seller refuses to accept the freight collect items).

   

  In order to ensure the smooth processing of your return/exchange, please ensure that the order number and contact information are included with the parcel.

  Special Return and Exchange Policy (Please Confirm with the Merchant Prior to Application):

  The packaging has been opened and cannot be restored, which affects the secondary sale (except for quality issues).
  Damage caused by deliberate human action or by forces beyond human control.

   

  1. Please ensure that the shipping information you provide is accurate and complete. Please maintain your phone line open before receiving the goods, so that the delivery personnel can contact you in time to avoid any delays in receiving the goods.

   

  2. Due to the incomplete address you provided, or because the phone was not suspended or turned off, the parcel was not delivered in time. Please contact the logistics company to collect the parcel. The shipping fee for returning the parcel to the shipping address due to non-delivery will be borne by you personally.

   

  3. Express delivery: YTO Express, Best Express, and ANN Express (please be cautious when ordering if the express delivery is not available). Ordering rules:

  1. We always pursue the concept of practical and low-cost wholesale, with the price being the actual wholesale price. We support mixed batching with no quantity limit, and we can ship as soon as you place an order. After clicking "Confirm Order," the system will automatically calculate the courier fee, and you can also see the specific charging standards of the courier company. If you need to send goods by logistics, please contact us to change the freight to 0. The freight for logistics is collect on delivery, and you need to pick up yourself. Because at present, it is impossible to choose to send logistics or courier when placing an order on Ali, our system is set to default to sending couriers.

  2. Yiwu small commodities, you get what you pay for. We hope you can view the product introduction and images with abstract thinking. The products are continuously improved and upgraded, and some product images have been processed by the art design team. If you are looking for a specific product from a certain manufacturer, please contact us before placing an order to confirm the actual product.

  3. If the product has color options, we will ship according to the order. If there is no color option, the shipment will be random, which is based on what colors we have in our warehouse.

  4. Please make full use of the "Comments to Seller" to note any special requirements. We will try our best to meet them, so that the warehouse can see the notes and avoid sending the wrong goods or the wrong logistics, and so on.

   

  II. Shipping Rules:

  1. Our main shipping methods are two: for small quantities, we recommend using express delivery, which is convenient and fast. For large quantities, logistics is more cost-effective, but you need to go to the logistics company to pick up the goods, which is generally not very convenient. By default, the express delivery is China Post, and the logistics is the dedicated line freight. Every day in Yiwu, there are many trucks heading to all parts of the country. As long as the place has a relatively developed trade with Yiwu, there are direct trucks. After the goods arrive, the freight company will call to notify the pick-up. Even if there are no direct trucks in the county and city, the freight company will arrange trucks to transfer the goods step by step. The direct place freight fee for one piece of goods is about 30 yuan, and the transfer fee for the place needing transfer is about 20 yuan.

  2. The goods will be shipped within 1-2 days after payment, except in special circumstances. Due to the imperfection of the Ali backend, the specific shipping time is determined by the courier's scanning record, not by the "click shipping" on the backend. The logistics is determined by the updated logistics number and phone number.

  3. If there is a specific logistics, please note 'Yiwu phone number and address' in the "seller message" and do not use the chat record as a proof.

  4. Direct delivery usually takes 3 to 4 days, while delivery via transfer may take an additional 1 to 2 days. Exceptions may apply. Please refer to actual delivery for accuracy. We cannot control the actual arrival time. If there are specific requirements for delivery time, you can specify the logistics.

  5. The specific pickup address will be notified by the freight forwarding company. If it is inconvenient to pick up, you can specify the logistics or send by courier.

  6. We can also ship according to the customer's specified logistics, such as Deyong, Jiaji, Xibang, Tiandi Huayu. However, the freight is relatively expensive.

   

  Section Three: After-sales Rules
  1. Within 3 days from the date of receipt (as determined by the date of signature on the shipping document), timely feedback on product information and receipt information (fragile and susceptible to compression, whether there is a shortage, the actual receipt situation), after this period, we will not accept any complaints. If the case of false or exaggerated reports is verified, we will not accept it.
  2. Within 7 days from the date of receipt (as determined by the date of signature on the shipping document), if you discover any quality issues such as functional failure in the product, please contact us immediately. We will not accept any claims after this period.
  3. When the customer receives the goods, they should open the box for inspection regardless of whether the outer packaging box is damaged. If there are any quality problems such as damage due to transportation issues, please ask the relevant transportation company to provide a proof with a fresh stamp, and provide this proof to us. We will assist the customer in making a claim.
  4. Refunds for items returned without actual quality issues as reasons of dissatisfaction or unlikeness will not be accepted.

  TotalIn the event that you encounter any quality issues or a shortage of goods with any of our products, please contact us immediately. We will provide you with a satisfactory response. Each product in our store is available for wholesale.
  1. If you discover any functional failure or quality problems with the products within 3 days after receipt (the date of receipt as indicated on the shipping document), please contact us immediately. We will not accept any claims after this period. Any false or exaggerated reports will not be accepted once verified. Please be honest.
  2. Since it is impossible for customers to inspect all products individually upon receipt, for products such as the fabric series, stainless steel series, and plush products, etc., we will provide buyers with a satisfactory response;
  3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but it may not always be possible. If the color or style does not meet the customer's requirements, we will not offer exchanges or returns (the customer may specify that if the goods cannot be ordered as requested, they can be treated as out of stock).
  4. Unsatisfaction, imagined as the reason, but without actual quality problems, will not be accepted;
  5. When the customer receives the goods, they should open the packaging box for inspection regardless of whether the outer packaging is damaged. If there are any damaged products due to transportation issues, please obtain a proof with the company's seal from the relevant transportation company and provide it to us. We will assist the customer in making a claim; If the goods are damaged or lost due to logistics, we will not assume any responsibility.
  6. All customers are requested to protect the integrity of the product packaging, the completeness of accessories, or related documents. For products with quality issues, we will provide exchange within the specified time period; (The freight for the exchange of goods is borne by the customer, and it is recommended to exchange and supplement the next order)
  7. If the returned product is not in its original packaging, the accessories or related documents are incomplete; if it is repaired or modified without authorization; if it is used or stored in an abnormal manner; if it exceeds the product's expiration date; or if the returned product is labeled, falsified, we will not assume the responsibility for exchanges or returns.
  8. If a customer returns a product due to quality issues, please send it back to our company in a registered mail parcel. The customer will pay for the shipping costs. For customers in the Jiangsu, Zhejiang, and Shanghai regions, we can negotiate the return shipping by express. After receiving the goods, the company will reimburse the shipping costs and the actual product costs based on the post office's list. If the customer returns the goods without communicating with the customer service, we will not accept the return;

  Contact us

  It is recommended that you contact us through our official customer service channel for more professional service. Due to the large volume of inquiries, our customer service channel often becomes overloaded.

  If you have not received a response for a long time, you can choose to leave a new message or select another method of contact to get in touch with us. We strongly recommend self-service shopping.

   

   About shipping

  Delivery within 48/72 hours, depending on the quantity. Please contact our customer service for your order. For more details, please consult our customer service.

   

   About Color Difference

  Product photos are taken by professional photographers, and they are carefully edited and color-adjusted to match the actual products as closely as possible. However, due to lighting and display differences, the colors may not be exactly the same as they appear in the photos.

  Due to differences in color perception, personal understanding of color, and other factors, the actual product may have some color differences from the photos. The color of the actual goods should be the main reference.

   

   About Receiving Goods

  All goods are packed by professionals with specialized packaging. Before signing for receipt, you should open the packaging box to check if the goods are complete and the quality is intact.

  Alright, if you have any issues, please contact us in front of the courier or refuse to sign and then contact our customer service, and we will handle it appropriately!

  
   
  

  The first time you make a transaction with us, you may be our customer, but the second time you transact with us, you have already become our friend.
  

  2. All the product images on our store are taken from actual products. However, due to differences in computer monitors, as well as factors such as shooting environments and lighting, there may be slight color differences between the images and the actual goods. Please refer to the actual goods for accuracy.
  3. Online shopping, reputation is as precious as gold. We cannot guarantee the quality of the goods, but we can guarantee after-sales service. If you are not satisfied with the goods after receiving them, please contact our customer service, and we will provide you with satisfactory after-sales service.
  4. Before shipping, our store will carefully check the quality and appearance of the items. Please open and count the goods in front of the courier when you receive the package, and if you find any shortage or damage, please refuse to sign to avoid unnecessary losses (once the package is signed, the courier company will not assume any responsibility).
  5. If you are not satisfied with the product or find it not worth the price, you can exchange it (return shipping fees are your responsibility), but the condition is that it does not affect the second sale.
  6. Wish you a pleasant shopping experience at our store.

   

  
   

  1. Ordering Rules:

  1. We always pursue the concept of practical and low-cost wholesale, with the price being the actual wholesale price. We support mixed batching with no quantity limit, and we can ship as soon as you place an order. After clicking "Confirm Order," the system will automatically calculate the courier fee, and you can also see the specific charging standards of the courier company. If you need to send goods by logistics, please contact us to change the freight to 0. The freight for logistics is collect on delivery, and you need to pick up yourself. Because at present, it is impossible to choose to send logistics or courier when placing an order on Ali, our system is set to default to sending couriers.

  2. Yiwu small commodities, you get what you pay for. We hope you can view the product introduction and images with abstract thinking. The products are continuously improved and upgraded, and some product images have been processed by the art design team. If you are looking for a specific product from a certain manufacturer, please contact us before placing an order to confirm the actual product.

  3. If the product has color options, we will ship according to the order. If there is no color option, the shipment will be random, which is based on what colors we have in our warehouse.

  4. Please make full use of the "Comments to Seller" to note any special requirements. We will try our best to meet them, so that the warehouse can see the notes and avoid sending the wrong goods or the wrong logistics, and so on.

   

  II. Shipping Rules:

  1. Our main shipping methods are two: for small quantities, we recommend using express delivery, which is convenient and fast. For large quantities, logistics is more cost-effective, but you need to go to the logistics company to pick up the goods, which is generally not very convenient. By default, the express delivery is China Post, and the logistics is the dedicated line freight. Every day in Yiwu, there are many trucks heading to all parts of the country. As long as the place has a relatively developed trade with Yiwu, there are direct trucks. After the goods arrive, the freight company will call to notify the pick-up. Even if there are no direct trucks in the county and city, the freight company will arrange trucks to transfer the goods step by step. The direct place freight fee for one piece of goods is about 30 yuan, and the transfer fee for the place needing transfer is about 20 yuan.

  2. The goods will be shipped within 1-2 days after payment, except in special circumstances. Due to the imperfection of the Ali backend, the specific shipping time is determined by the courier's scanning record, not by the "click shipping" on the backend. The logistics is determined by the updated logistics number and phone number.

  3. If there is a specific logistics, please note 'Yiwu phone number and address' in the "seller message" and do not use the chat record as a proof.

  4. Direct delivery usually takes 3 to 4 days, while delivery via transfer may take an additional 1 to 2 days. Exceptions may apply. Please refer to actual delivery for accuracy. We cannot control the actual arrival time. If there are specific requirements for delivery time, you can specify the logistics.

  5. The specific pickup address will be notified by the freight forwarding company. If it is inconvenient to pick up, you can specify the logistics or send by courier.

  6. We can also ship according to the customer's specified logistics, such as Deyong, Jiaji, Xibang, Tiandi Huayu. However, the freight is relatively expensive.

   

  Section Three: After-sales Rules
  1. Within 3 days from the date of receipt (as determined by the date of signature on the shipping document), timely feedback on product information and receipt information (fragile and susceptible to compression, whether there is a shortage, the actual receipt situation), after this period, we will not accept any complaints. If the case of false or exaggerated reports is verified, we will not accept it.
  2. Within 7 days from the date of receipt (as determined by the date of signature on the shipping document), if you discover any quality issues such as functional failure in the product, please contact us immediately. We will not accept any claims after this period.
  3. When the customer receives the goods, they should open the box for inspection regardless of whether the outer packaging box is damaged. If there are any quality problems such as damage due to transportation issues, please ask the relevant transportation company to provide a proof with a fresh stamp, and provide this proof to us. We will assist the customer in making a claim.
  4. Refunds for items returned without actual quality issues as reasons of dissatisfaction or unlikeness will not be accepted.

  TotalIn the event that you encounter any quality issues or a shortage of goods with any of our products, please contact us immediately. We will provide you with a satisfactory response. Each product in our store is available for wholesale.
  1. If you discover any functional failure or quality problems with the products within 3 days after receipt (the date of receipt as indicated on the shipping document), please contact us immediately. We will not accept any claims after this period. Any false or exaggerated reports will not be accepted once verified. Please be honest.
  2. Since it is impossible for customers to inspect all products individually upon receipt, for products such as the fabric series, stainless steel series, and plush products, etc., we will provide buyers with a satisfactory response;
  3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but it may not always be possible. If the color or style does not meet the customer's requirements, we will not offer exchanges or returns (the customer may specify that if the goods cannot be ordered as requested, they can be treated as out of stock).
  4. Unsatisfaction, imagined as the reason, but without actual quality problems, will not be accepted;
  5. When the customer receives the goods, they should open the packaging box for inspection regardless of whether the outer packaging is damaged. If there are any damaged products due to transportation issues, please obtain a proof with the company's seal from the relevant transportation company and provide it to us. We will assist the customer in making a claim; If the goods are damaged or lost due to logistics, we will not assume any responsibility.
  6. All customers are requested to protect the integrity of the product packaging, the completeness of accessories, or related documents. For products with quality issues, we will provide exchange within the specified time period; (The freight for the exchange of goods is borne by the customer, and it is recommended to exchange and supplement the next order)
  7. If the returned product is not in its original packaging, the accessories or related documents are incomplete; if it is repaired or modified without authorization; if it is used or stored in an abnormal manner; if it exceeds the product's expiration date; or if the returned product is labeled, falsified, we will not assume the responsibility for exchanges or returns.
  8. If a customer returns a product due to quality issues, please send it back to our company using regular mail. The customer will pay for the shipping fee. For customers in the Jiangsu, Zhejiang, and Shanghai regions, we can negotiate the return shipping by express. After receiving the goods, the company will reimburse the shipping fee and the actual cost of the product based on the post office's list. If the customer returns the goods directly without communicating with the customer service, we will not accept the return.