Additional tax points will be added to the invoice, please consult the customer service for more details!

Company product recommendation and ordering process, please follow the method as follows: (for the convenience of the client, please be sure to be informed).

1. If you have a Taobao account or an Ali account, you can simply select the order online. Regarding shipping fees or product requirements, you can note them in the remarks or communicate directly with our staff through the Alipay ID. We will recalculate the fees after you place the order and modify the total transaction amount. Then you can make the payment, and after receiving the goods, you can confirm the receipt.

1.1 Buyer places an order directly online
1.2 Both parties communicate product requirements/freight
1.3 Seller Amends Transaction Amount
1.4 Buyer Payment ->
1.5 Seller ships -->
1.6 Buyer receives goods -> Confirms receipt, completes the transaction ok

2. If you do not have a Taobao account or an Ali account, you can create your own product order form, indicating the product number/name/quantity, and a screenshot of the product on our website, and send it to us by or email.
We will process your order in time and inform you of the stock situation. After both parties confirm the communication, you can choose to use Alipay's escrow transaction or direct payment. We will ship the goods according to the customer's order after receiving the payment. The buyer can confirm the payment after receiving the goods.

2.1 The buyer creates an order form for the product online.
2.2 The seller receives the order and communicates with the buyer about product requirements and freight.
2.3 The buyer selects a guarantee transaction and pays to Alipay.
2.4 Seller Shipment ->
2.5 Buyer receives goods -> Confirms receipt, completes the transaction ok

【1】：Shopping process

Through our factory's telephone, trade communication to understand the detailed product quotation of our factory, confirm the variety, quantity, and total amount of the ordered products, and then remit to our factory's designated bank account or through Alipay transactions. After that, inform your shipping address, phone number, and consignee through telephone, trade communication, and other means. Our factory will use the appropriate transportation method to deliver the goods you want to the destination you specify based on your actual goods.
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【2】：Transport Mode

1. Small quantities of samples (goods) are generally shipped by courier or postal services according to different needs.
We have always adhered to the business philosophy of quality, continuous improvement, practical innovation, and honest service. Over the years, with the trust and support of our new and longtime customers, Yingfan's performance has continuously increased. We deeply understand that our achievements and development come from the support and understanding of every customer and friend. We believe that through our professional skills, hard work, and high-quality service, we can create more, greater, and better value for our customers and friends at a higher level. We will provide you with satisfactory service with good quality, fast speed, and reasonable prices, and work with new and old, domestic and foreign customers to create brilliant achievements.
To meet the competition and challenges brought by the era of small commodities, we will continue to increase our investment in product quality and after-sales service. In the future, the company will continue to take "sharing" as the core value of the enterprise; adhering to the business philosophy of "win-win cooperation", we will take customer needs as the guidance, actively innovate, work hard, and continuously meet the personalized needs of users, providing customers with more competitive products and high-quality after-sales service security.

1. Manufacturer Supply: Our factory has joined the Buyer Guarantee program. All products are strictly inspected by our quality control department before shipment to ensure there are no quality issues.
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2. Regarding sizes: Sizes are measured manually, and there may be a 2mm error due to differences in measuring tools and methods. Please refer to the goods for accuracy!
3. Regarding colors: All images are taken from actual products. However, due to the reasons of light and monitor display, there may be slight color differences in the images you see, which is unavoidable. Please understand and forgive!
4. About Customer Service: Office Hours: 9:30 AM - 23:00 PM (excluding holidays).
5. About After-sales Service 1. Upon receipt of the goods, please inspect them before signing the delivery form. If there are any damages or deficiencies in the items, please do not sign the delivery form immediately. Please contact our company first to explain the situation, and then request the logistics company personnel or courier personnel to provide proof before taking any action. The following situations will be considered a violation of the after-sales service regulations: - "违反售后服务规定
Article 2: If the returned goods are not fully packaged, according to the manufacturer's regulations, the corresponding fees will be deducted.
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3. If missing parts, the corresponding fees will be deducted according to the manufacturer's regulations (please specify if parts are missing at the time of shipment).
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Four. If the goods are returned by customers who did not purchase them from our company, we will not process the after-sales service for this time, and the returned goods will not be refunded.
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Article 5. If goods are misrepresented or counterfeited, and are confirmed as fake by the manufacturer, the returned goods and the corresponding payments will be recovered. Our company has the right to claim compensation for the corresponding losses. In serious cases, we will take action to file a complaint and pursue the matter to the end.
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6. About Shipping: 1. The buyer selects a payment method (such as online ordering) and pays to Alipay, which guarantees the safety of the payment. Once the buyer confirms receipt of the goods, Alipay then transfers the payment to the supplier. If the buyer does not receive the goods by the due date or if the goods do not meet the requirements, they can submit a refund application to protect their rights. Other payment methods include bank card payment, quick payment, Alipay, and transfers, etc.
2. Regarding stockouts: Although we have direct access to the original factory supplies, our offline distributors also move goods quickly. We will strive to ensure the stability of the supply, but stockouts are unavoidable. We kindly ask our clients for their understanding. Should a stockout occur, we will notify the buyer within 3 hours to replace the item, or we will complete the shipment or refund within 48 hours.
3. Shipping Instructions: All goods in our store are wholesale by the factory at a low price, so all goods do not include shipping charges, and the shipping cost is to be paid upon delivery! Customers with a small number of items are recommended to use Deutsche Post Logistics Express (although the price is high, it is on time). Customers with a large number of items will default to local ordinary logistics (the price is cheap, and the time is not very slow). Customers can recommend logistics (Note: logistics may be slower during holidays or special weather conditions (urgent goods) please place your order in advance).

1. Ordering Rules:

1. We always pursue the concept of practical and low-cost wholesale, with the price being the actual wholesale price. We support mixed batching with no quantity limit, and we can ship as soon as you place an order. After clicking "Confirm Order," the system will automatically calculate the courier fee, and you can also see the specific charging standards of the courier company. If you need to send goods by logistics, please contact us to change the freight to 0. The freight for logistics is collect on delivery, and you need to pick up yourself. Because at present, it is impossible to choose to send logistics or courier when placing an order on Ali, our system is set to default to sending couriers.

2. Yiwu small commodities, you get what you pay for. We hope you can view the product introduction and images with abstract thinking. The products are continuously improved and upgraded, and some product images have been processed by the art design team. If you are looking for a specific product from a certain manufacturer, please contact us before placing an order to confirm the actual product.

3. If the product has color options, we will ship according to the order. If there is no color option, the shipment will be random, which is based on what colors we have in our warehouse.

4. Please make full use of the "Comments to Seller" to note any special requirements. We will try our best to meet them, so that the warehouse can see the notes and avoid sending the wrong goods or the wrong logistics, and so on.

II. Shipping Rules:

1. Our main shipping methods are two: for small quantities, we recommend using express delivery, which is convenient and fast. For large quantities, logistics is more cost-effective, but you need to go to the logistics company to pick up the goods, which is generally not very convenient. By default, the express delivery is China Post, and the logistics is the dedicated line freight. Every day in Yiwu, there are many trucks heading to all parts of the country. As long as the place has a relatively developed trade with Yiwu, there are direct trucks. After the goods arrive, the freight company will call to notify the pick-up. Even if there are no direct trucks in the county and city, the freight company will arrange trucks to transfer the goods step by step. The direct place freight fee for one piece of goods is about 30 yuan, and the transfer fee for the place needing transfer is about 20 yuan.

2. The goods will be shipped within 1-2 days after payment, except in special circumstances. Due to the imperfection of the Ali backend, the specific shipping time is determined by the courier's scanning record, not by the "click shipping" on the backend. The logistics is determined by the updated logistics number and phone number.

3. If there is a specific logistics, please note 'Yiwu phone number and address' in the "seller message" and do not use the chat record as a proof.

4. Direct delivery usually takes 3 to 4 days, while delivery via transfer may take an additional 1 to 2 days. Exceptions may apply. Please refer to actual delivery for accuracy. We cannot control the actual arrival time. If there are specific requirements for delivery time, you can specify the logistics.

5. The specific pickup address will be notified by the freight forwarding company. If it is inconvenient to pick up, you can specify the logistics or send by courier.

6. We can also ship according to the customer's specified logistics, such as Deyong, Jiaji, Xibang, Tiandi Huayu. However, the freight is relatively expensive.

Section Three: After-sales Rules
1. Within 3 days from the date of receipt (as determined by the date of signature on the shipping document), timely feedback on product information and receipt information (fragile and susceptible to compression, whether there is a shortage, the actual receipt situation), after this period, we will not accept any complaints. If the case of false or exaggerated reports is verified, we will not accept it.
2. Within 7 days from the date of receipt (as determined by the date of signature on the shipping document), if you discover any quality issues such as functional failure in the product, please contact us immediately. We will not accept any claims after this period.
3. When the customer receives the goods, they should open the box for inspection regardless of whether the outer packaging box is damaged. If there are any quality problems such as damage due to transportation issues, please ask the relevant transportation company to provide a proof with a fresh stamp, and provide this proof to us. We will assist the customer in making a claim.
4. Refunds for items returned without actual quality issues as reasons of dissatisfaction or unlikeness will not be accepted.

TotalIn the event that you encounter any quality issues or a shortage of goods with any of our products, please contact us immediately. We will provide you with a satisfactory response. Each product in our store is available for wholesale.
1. If you discover any functional failure or quality problems with the products within 3 days after receipt (the date of receipt as indicated on the shipping document), please contact us immediately. We will not accept any claims after this period. Any false or exaggerated reports will not be accepted once verified. Please be honest.
2. Since it is impossible for customers to inspect all products individually upon receipt, for products such as the fabric series, stainless steel series, and plush products, etc., we will provide buyers with a satisfactory response;
3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but it may not always be possible. If the color or style does not meet the customer's requirements, we will not offer exchanges or returns (the customer may specify that if the goods cannot be ordered as requested, they can be treated as out of stock).
4. Unsatisfaction, imagined as the reason, but without actual quality problems, will not be accepted;
5. When the customer receives the goods, they should open the packaging box for inspection regardless of whether the outer packaging is damaged. If there are any damaged products due to transportation issues, please obtain a proof with the company's seal from the relevant transportation company and provide it to us. We will assist the customer in making a claim; If the goods are damaged or lost due to logistics, we will not assume any responsibility.
6. All customers are requested to protect the integrity of the product packaging, the completeness of accessories, or related documents. For products with quality issues, we will provide exchange within the specified time period; (The freight for the exchange of goods is borne by the customer, and it is recommended to exchange and supplement the next order)
7. If the returned product is not in its original packaging, the accessories or related documents are incomplete; if it is repaired or modified without authorization; if it is used or stored in an abnormal manner; if it exceeds the product's expiration date; or if the returned product is labeled, falsified, we will not assume the responsibility for exchanges or returns.
8. If a customer returns a product due to quality issues, please send it back to our company in a registered mail parcel. The customer will pay for the shipping costs. For customers in the Jiangsu, Zhejiang, and Shanghai regions, we can negotiate the return shipping by express. After receiving the goods, the company will reimburse the shipping costs and the actual product costs based on the post office's list. If the customer returns the goods without communicating with the customer service, we will not accept the return;

Contact us

It is recommended that you contact us through our official customer service channel for more professional service. Due to the large volume of inquiries, our customer service channel often becomes overloaded.

If you have not received a response for a long time, you can choose to leave a new message or select another method of contact to get in touch with us. We strongly recommend self-service shopping.

 About shipping

Delivery within 48/72 hours, depending on the quantity. Please contact our customer service for your order. For more details, please consult our customer service.

 About Color Difference

Product photos are taken by professional photographers, and they are carefully edited and color-adjusted to match the actual products as closely as possible. However, due to lighting and display differences, the colors may not be exactly the same as they appear in the photos.

Due to differences in color perception, personal understanding of color, and other factors, the actual product may have some color differences from the photos. The color of the actual goods should be the main reference.

 About Receiving Goods

All goods are packed by professionals with specialized packaging. Before signing for receipt, you should open the packaging box to check if the goods are complete and the quality is intact.

Alright, if you have any issues, please contact us in front of the courier or refuse to sign and then contact our customer service, and we will handle it appropriately!

The first time you make a transaction with us, you may be our customer, but the second time you transact with us, you have already become our friend.

2. All the product images on our store are taken from actual products. However, due to differences in computer monitors, as well as factors such as shooting environments and lighting, there may be slight color differences between the images and the actual goods. Please refer to the actual goods for accuracy.
3. Online shopping, reputation is as precious as gold. We cannot guarantee the quality of the goods, but we can guarantee after-sales service. If you are not satisfied with the goods after receiving them, please contact our customer service, and we will provide you with satisfactory after-sales service.
4. Before shipping, our store will carefully check the quality and appearance of the items. Please open and count the goods in front of the courier when you receive the package, and if you find any shortage or damage, please refuse to sign to avoid unnecessary losses (once the package is signed, the courier company will not assume any responsibility).
5. If you are not satisfied with the product or find it not worth the price, you can exchange it (return shipping fees are your responsibility), but the condition is that it does not affect the second sale.
6. Wish you a pleasant shopping experience at our store.

1. Ordering Rules:

1. We always pursue the concept of practical and low-cost wholesale, with the price being the actual wholesale price. We support mixed batching with no quantity limit, and we can ship as soon as you place an order. After clicking "Confirm Order," the system will automatically calculate the courier fee, and you can also see the specific charging standards of the courier company. If you need to send goods by logistics, please contact us to change the freight to 0. The freight for logistics is collect on delivery, and you need to pick up yourself. Because at present, it is impossible to choose to send logistics or courier when placing an order on Ali, our system is set to default to sending couriers.

2. Yiwu small commodities, you get what you pay for. We hope you can view the product introduction and images with abstract thinking. The products are continuously improved and upgraded, and some product images have been processed by the art design team. If you are looking for a specific product from a certain manufacturer, please contact us before placing an order to confirm the actual product.

3. If the product has color options, we will ship according to the order. If there is no color option, the shipment will be random, which is based on what colors we have in our warehouse.

4. Please make full use of the "Comments to Seller" to note any special requirements. We will try our best to meet them, so that the warehouse can see the notes and avoid sending the wrong goods or the wrong logistics, and so on.

II. Shipping Rules:

1. Our main shipping methods are two: for small quantities, we recommend using express delivery, which is convenient and fast. For large quantities, logistics is more cost-effective, but you need to go to the logistics company to pick up the goods, which is generally not very convenient. By default, the express delivery is China Post, and the logistics is the dedicated line freight. Every day in Yiwu, there are many trucks heading to all parts of the country. As long as the place has a relatively developed trade with Yiwu, there are direct trucks. After the goods arrive, the freight company will call to notify the pick-up. Even if there are no direct trucks in the county and city, the freight company will arrange trucks to transfer the goods step by step. The direct place freight fee for one piece of goods is about 30 yuan, and the transfer fee for the place needing transfer is about 20 yuan.

2. After paymentDelivery will be made within 1-2 days, excluding special circumstances. Due to the imperfection of the Ali backend, the exact delivery time is subject to the scanning record, not the "click shipping" on the backend. The logistics is subject to the updated logistics number and phone number.

3. If there is a specific logistics, please note 'Yiwu phone number and address' in the "seller message" and do not use the chat record as a proof.

4. Direct delivery usually takes 3 to 4 days, while delivery via transfer may take an additional 1 to 2 days. Exceptions may apply. Please refer to actual delivery for accuracy. We cannot control the actual arrival time. If there are specific requirements for delivery time, you can specify the logistics.

5. The specific pickup address will be notified by the freight forwarding company. If it is inconvenient to pick up, you can specify the logistics or send by courier.

6. We can also ship according to the customer's specified logistics, such as Deyong, Jiaji, Xibang, Tiandi Huayu. However, the freight is relatively expensive.

Section Three: After-sales Rules
1. Within 3 days from the date of receipt (as determined by the date of signature on the shipping document), timely feedback on product information and receipt information (fragile and susceptible to compression, whether there is a shortage, the actual receipt situation), after this period, we will not accept any complaints. If the case of false or exaggerated reports is verified, we will not accept it.
2. Within 7 days from the date of receipt (as determined by the date of signature on the shipping document), if you discover any quality issues such as functional failure in the product, please contact us immediately. We will not accept any claims after this period.
3. When the customer receives the goods, they should open the box for inspection regardless of whether the outer packaging box is damaged. If there are any quality problems such as damage due to transportation issues, please ask the relevant transportation company to provide a proof with a fresh stamp, and provide this proof to us. We will assist the customer in making a claim.
4. Disatisfaction and unlikeness as reasons, but actually no qualityQuantity return problem, not accepted.

TotalIn the event that you encounter any quality issues or a shortage of goods with any of our products, please contact us immediately. We will provide you with a satisfactory response. Each product in our store is available for wholesale.
1. If you discover any functional failure or quality problems with the products within 3 days after receipt (the date of receipt as indicated on the shipping document), please contact us immediately. We will not accept any claims after this period. Any false or exaggerated reports will not be accepted once verified. Please be honest.
2. Since it is impossible for customers to inspect all products individually upon receipt, for products such as the fabric series, stainless steel series, and plush products, etc., we will provide buyers with a satisfactory response;
3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but it may not always be possible. If the color or style does not meet the customer's requirements, we will not offer exchanges or returns (the customer may specify that if the goods cannot be ordered as requested, they can be treated as out of stock).
4. Unsatisfaction, imagined as the reason, but without actual quality problems, will not be accepted;
5. When the customer receives the goods, they should open the packaging box for inspection regardless of whether the outer packaging is damaged. If there are any damaged products due to transportation issues, please obtain a proof with the company's seal from the relevant transportation company and provide it to us. We will assist the customer in making a claim; If the goods are damaged or lost due to logistics, we will not assume any responsibility.
6. All customers are requested to protect the integrity of the product packaging, the completeness of accessories, or related documents. For products with quality issues, we will provide exchange within the specified time period; (The freight for the exchange of goods is borne by the customer, and it is recommended to exchange and supplement the next order)
7. If the returned product is not in its original packaging, the accessories or related documents are incomplete; if it is repaired or modified without authorization; if it is used or stored in an abnormal manner; if it exceeds the product's expiration date; or if the returned product is labeled, falsified, we will not assume the responsibility for exchanges or returns.
8. If a customer returns a product due to quality issues, please send it back to our company in a registered mail parcel. The customer will pay for the shipping costs. For customers in the Jiangsu, Zhejiang, and Shanghai regions, we can negotiate the return shipping by express. After receiving the goods, the company will reimburse the shipping costs and the actual product costs based on the post office's list. If the customer returns the goods without communicating with the customer service, we will not accept the return;