Our company has a basic amount of inventory for all products, but due to the high popularity of our products and the large volume of both export and domestic sales orders, there is a possibility that some orders may not be available after placing them. Therefore, it is normal for the shipping period to be two to three days. We will make every effort to arrange early shipment. If there is inventory, we will try to ship the same day, and for those without inventory, we will have the goods ready within three days. Please understand and forgive us! If you need to place a large order, the delivery period and payment methods need to be determined after negotiation with the customer service.

The solution to the shortage problem: In general, we will contact the consignee to inform them of the shortage reason and obtain their consent to replace the specifications, etc. If we cannot contact the consignee, the default principle is to distribute the goods according to the order as much as possible. The remaining payment will be fully refunded to the purchaser.

Signature Instructions
Please the buyer personally sign for the parcel when receiving it, and check it in person to ensure it is correct. If you find: the quantity is incorrect, the goods are damaged, please seal it back in its original condition and refuse to sign immediately, and contact the shop owner in person in front of the courier. After confirmation by the buyer, it can be returned. Once the parcel is signed for, the shop will not assume any responsibility, please pay attention!!! The same applies to problems that arise after others sign for it. Therefore, please make sure to sign for it yourself!

After-sales service
Damage: We will not assume responsibility for damage caused by transportation. However, we have an obligation to do our utmost to assist our clients in resolving this issue. Please (or any other person authorized to receive the goods) ensure that you inspect the quantity and condition of the goods together with the courier (this is your right). If there is a discrepancy in quantity or damage to the packaging, please have the courier sign to confirm it.
Question 1: The courier refuses to open the package together to check the contents. Solution: Make sure you hold on to the delivery receipt until you have checked the package, and then return it to the courier. Question 2: The courier refuses to sign to confirm the missing quantity. Solution: Just remember the courier's phone number and name.

Return Policy
Unconditional Return Policy: Our company offers a 15-day unconditional return and exchange service. In the event of a return or exchange request, the customer must ensure that the product packaging is intact, has not been used, and the product is undamaged, without affecting the resale of the product. (If the returned goods do not meet the standards, a handling fee of 20~40% will be charged). The shipping cost for the unconditional return or exchange is borne by the buyer.

All our products are of high quality and low price, offering great value for money. There are no perfect products in the world, so if you are too picky, please look elsewhere. Our product images are all taken from actual products, and there is a normal size error of 1-2CM.

Return and Exchange Policy: For products with quality issues that result in the loss of their intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer. For other reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product itself, we will not provide a return or exchange service.

Product Quality: All products sent by our company will undergo multiple inspections, including during production, after production, and before shipment. Only fully qualified products will be shipped.