All prices listed in our store are factory prices, excluding tax and transportation charges. Please be informed.

1. Orders under 100 yuan are considered retail and can be shipped. Once sold, they are non-refundable and non-exchangeable. If there are any transportation issues, they can be resolved through consultation. Please count and confirm the goods in front of the transportation company personnel before signing for them.
2. If the quality problem causes a functional shortage, and if replacement parts are needed, they will not be arranged separately. They must be ordered for the next shipment or the customer must bear the freight costs themselves.

1. After the customer places an order and makes payment, the goods are generally arranged for shipment within 2 days. Orders placed after 16:30 daily or those paid for after that time are considered to be shipped the next day.
2. If for any special reason (such as insufficient stock in the warehouse), the delivery cannot be made in time, we will contact the buyer to handle the situation. We appreciate your understanding and gratitude.

1. If there are any stock shortages, please contact our customer service within 24 hours after signing for the goods, and we will help you verify the goods situation as soon as possible.
2. If the goods are damaged in packaging, missing or damaged, please take photos as evidence, refuse to accept the express, and contact us to handle.

1. Express delivery: Default shipping method is China Post or YTO Express. If you need to specify any other express company, please contact our customer service. If no communication is made, the default express delivery will be used for shipping.
2. Logistics: Freight charges are generally collected upon arrival, and the goods need to be picked up at the freight station. The logistics company can be provided by the client or we can help you choose a more suitable one.

1. If the product itself has quality issues leading to the loss of its intended functions, we will process a return or exchange. If the return or exchange is due to a product defect, the shipping costs for the return or exchange will be borne by the buyer. For orders weighing over 10kg, we will bear the shipping costs using standard logistics. If the return is made by courier, the shipping costs will be shared equally. Returns due to user error are not eligible for a refund. (Most issues can be resolved by replacing the batteries, adjusting the battery placement, or connecting the wires... Selling toys requires the ability to repair toys.)
2. For non-quality issues such as poor sales or not as expected, we will not provide exchange or return services.

Toys are not of high quality, and there are inevitable minor flaws such as chipping paint and color unevenness. These are not reasons for exchange or return, and perfectionists should avoid this product.

Please contact our after-sales service within 7 days after receiving the goods (time of receipt signature) to report any product issues. If there is no feedback on any after-sales issues beyond this period, we will not accept any responsibility. For quality issues, please accumulate the products and return them using ordinary logistics. The return shipping costs will be borne by the buyer. Please contact our customer service first to register the handling of quality issues. If the accumulated products have not been registered, they will not be eligible for returns or exchanges.