Glass and ceramic products are not eligible for returns. The price does not include tax or shipping. Additional tax points will be added for invoices, and shipping costs should be consulted with customer service!
If there is any damage or shortage of goods when shipping, please make sure to write 'Damaged' on the receipt and take a photo of the receipt to send to customer service.
Glass products may contain, but are not limited to, local bubbles, mold patterns, cup-like drawing, and trace amounts of slag; ceramic is hand-fired, and local occasional fine black spots, small depressions, or lack of glaze are all normal phenomena and not defective products. Buyers who are sensitive to these issues should be cautious when making a purchase!
The color boxes of each batch of products will be different. By default, when you directly click the purchase button, the color boxes will be randomly selected, or you can place an order after consulting the customer service.