Remark: Please order in multiples of 12 for each color, thank you!

1. About the authentic supplier stock

We are a manufacturing factory primarily engaged in the production and processing of hair accessories, such as hair balls and accessories. Our main business is to distribute and wholesale products through the internet. Our main products include various alloy jewelry accessories, resin hair accessories, fabric jewelry accessories, hair ball accessories, and they are all of novel designs that follow the latest market trends. We regularly update our new models every week, and all the products are photographed in real life. We also support one-time distribution.

 Address: No. 46, Xia Yan Street, Xia Yan Village, Xi Cheng Street, Yiwu City, Zhejiang Province!

2. About placing an order and calculating shipping costs

All goods are sold in minimum quantities of 1 piece, with no minimum amount! Support mixed batch! Alipay escrow transaction! Support one-time distribution.

We have clearly indicated the reference weight for each product on our website. When you make a purchase, the shipping fee system will automatically calculate the total. There might be a slight error, as the shipping fee is not an exact price. Please contact our customer service to have your shipping fee adjusted. If you encounter any issues, please contact us promptly!

3. About Special Offers

Free shipping activity: Free shipping for orders over 150 yuan (excluding Qinghai, Ningxia, Xinjiang, Tibet, Hong Kong, Macau, and Taiwan)!

Irregular Discount Activities: To provide our vast number of buyers with more high-quality goods at low prices, we will regularly introduce new products and launch various discount activities from time to time. Please look forward to it!

4. About the Member Discount System

Accumulated purchase amount of 10000 yuan, our store goods enjoy 9.9 discount.

The purchase amount of more than 50,000 yuan, our store goods enjoy a 9.7 discount.

The purchase amount of more than 100,000 yuan, our store goods enjoy a 9.5 discount.

All member levels are automatically generated by the Alibaba system. Alibaba will automatically calculate the number of transactions and amount of each member, and will automatically upgrade when reaching a certain condition!

 After a successful transaction, the Alibaba system will automatically include you in our member system. You can also apply directly in the member section on the store's homepage, and we will arrange for an audit!

5. About the Product

Our factory specializes in wholesale jewelry, with mass production. Most of our products are handcrafted, and there may be slight differences among different batches, which cannot be avoided. We cannot guarantee perfect perfection (which does not affect sales), so we suggest you first take free samples to inspect the goods. Everyone should understand the principle of 'you get what you pay for'. Do not rely on your imagination, as everyone's imagination is limitless, and this is something we cannot meet. Please understand! For customers who are very strict about quality, please purchase at the counter!

6. About Colors and Styles

1. Most of the goods in our store are photographed from the actual items, with a small number of images from the internet. The colors have been professionally checked and are most similar to the actual flat layout images. However, due to factors such as lighting, the color contrast and color temperature of computer monitors, color differences are unavoidable. The pictures are for reference only and the actual items should be used as the standard. If you are cautious, please do not shoot!

2. Regarding the shipping of styles and colors, the default is to ship according to the order, and we do not support notes for styles or colors (except for special instructions on the product page); we will try to ship as per your requirements, but there may be some discrepancies, and we hope everyone will understand. If there is a temporary stockout (you can also note the missing color in your order), we will inform you via Alibaba or phone, please forgive us!

7. About the time of shipping and receiving and courier services

1. Shipping and Receiving Time: Due to the large volume of daily shipments, we will arrange the shipment within 24-48 hours after your payment is successful, based on the order payment time. The transportation time will vary due to distance, weather, and the operational procedures of different courier companies. Generally, once the shipment is made, it will take 1-3 days to reach the areas of Jiangsu, Zhejiang, and Shanghai, 3-7 days for other regions, and 5-10 days for remote areas! If you have not received the goods after the corresponding time, please contact our after-sales customer service. (If there are delays or loss of parcels due to peak seasons for online sales, increased shipments, or courier company overflow, please understand. We will make appropriate arrangements.)

2. Express delivery: What express delivery method do you want? You can note it in the order when you take the photo. (If there is no note and you need to specify the express delivery, you can tell the customer service the order number and they will help you make a note. If there is no note and no notification, the shipment will be shipped randomly.) We default to sending by Best Express. If you need other express delivery methods (such as SF, Yunda, ZTO, etc.), please consult our customer service and make up the postage difference. (If there is no postage compensation, there is no note, the shipment will be shipped directly according to our default express delivery!) Please consult our customer service separately for the express delivery fee of the agent!

8. About After-sales Service

1. Receipt: Please personally inspect the goods and sign for them. This is your right and also a crucial part of our after-sales service. (Whether you personally sign for the parcel or someone else signs on your behalf, it will all be considered as your receipt. If there are any problems after signing, the courier service will not be responsible!) Thank you for your cooperation. (If you are unable to personally sign for the parcel, please inform your friend, relative, or gatekeeper who will help you sign for the parcel to inspect and sign for it.)

2. Shortage or Quality Issues: If you receive a shipment with missing items or quality issues, please contact our after-sales customer service within three days of signing for the goods! For missing quantities, you can choose a refund or send them together with the next shipment, without separate re-delivery. For quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can contact our after-sales Alipay to send images, and we will provide you with a satisfactory solution.

9. About returns and exchanges, we support a 15-day no-questions-asked returns and exchanges service.

If you are not satisfied with the product, you can exchange or return it as long as it has not been used and does not affect the resale.

1. Please take photos to confirm the goods and packaging are intact before returning them. Please carefully pack and return them to us. After the warehouse receives the goods, it will conduct a further check. If the packaging or the goods are damaged, we will not accept a refund. The final quantity is determined by the number of goods checked by our warehouse.

Please indicate the returned style and quantity, Alibaba ID, contact person, and phone number in the returned box.

3. The buyer is responsible for the round-trip shipping fees. If you are returning the goods and the original order was free shipping, please pay the shipping fee we sent to you first, and then we will provide the refund service. If you are exchanging the goods, you only need to bear the return shipping fee and the shipping fee for the return, or you can choose to send them together with the next order, but the amount will not be included in the free shipping discount. Orders with a total amount of 100 or 200 are eligible for free shipping, and there is no additional shipping fee for exchanges.

4. For the handling of damaged and quality-related products, if a customer wishes to return the entire order due to some product issues, according to the regulations of Alibaba, the shipping costs will need to be borne by the buyer.

Note:

A. The following conditions do not allow returns: A. Products returned with damaged or incomplete packaging, missing accessories or related documents; B. Unauthorized repair or modification; C. Use or storage not in accordance with normal methods; D. Color difference does not allow returns; E. Goods beyond the post-sale service period.

B. After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.

For more detailed information, please refer to the announcement on the store's homepage. If you have any other questions, please leave a message or consult our online customer service. Placing an order indicates that you agree to the above terms, and the final interpretation of the rights and interests belongs to our company.

10、关于评价

1. Whether you encounter service or product quality issues, as long as you contact our after-sales Wang Wang, we will definitely take the initiative to objectively solve it for you, and never avoid any responsibility. Giving a middle or negative comment at the slightest provocation is ineffective for both parties, and we hope to retain every friend who likes 'jewelry', to solve your actual problems, and improve our service level. We hope that every customer will have a pleasant online shopping experience with 'jewelry'.

At the same time, we also refuse to allow 'bad review trolls' to visit. For those who use 'neutral or negative reviews' to threaten us for refunds or gifts, we will firmly resist!

11. About Agent and Franchise

A. Apply for franchise: Apply for agent directly, and after approval, you can directly download the data package and upload the baby. Only after applying can you enjoy the agent discount, and without applying, there will be no discounts at all~

B. Agent Placing an Order: The buyer places an order with you, and you take a photo of the same item at our store, with the buyer's address as the shipping address. We will ship the item to the address you provided. Once we have shipped, you will be able to see the courier's tracking number in your Ali orders. You can then copy the tracking number and ship the item to your buyer's address in your Taobao backend.

C. Courier Service: Please note the chosen courier when you make the order. If you need to specify a courier but haven't added a note, you can tell our customer service the order number and they will help you add a note. If there's no note and no notification, we will ship randomly. We default to using STO Express, Huitong Express, and China Post Small Packet, but if you need other couriers (such as SF Express, Yunda Express, or ZTO Express), please consult our customer service and pay the difference in postage. If there's no postage payment or note, we will ship directly using our default courier! Please consult our customer service separately for the courier fee for agents!

D. Tips for Placing Orders: After you place an order on our Ali platform, make sure to note down your Taobao order number in the Ali order, and also to note down the Ali order number in your Taobao account. This way, you can ensure a one-to-one correspondence, preventing any errors in your orders, and making it very convenient to check your orders.

E. Change of address: If the address or order is incorrect before shipment, please apply for a refund and re-purchase directly. As long as the shipment has not been made, we will agree to a full refund (you can also contact us to modify the address before shipment, and we will modify the address directly when shipping). You can also change the address after shipment, but it cannot be modified halfway. Only after reaching the destination can the correct address be changed (Note: cross-province may incur additional fees. The fees are subject to the charges by the courier company, and the buyer or agent will bear the costs. We hope that all agents and customers will communicate well).