1. About product ordering

Each product detail page clearly states the reference weight of the product. When you make a purchase, the shipping fee system will automatically calculate the cost, which may have a slight error. If you have any questions, please contact our customer service in time.

2、About the shipping fee for the product

Free shipping: The store offers free shipping when the total amount reaches 58 yuan (excluding Xinjiang, Tibet, Hong Kong, Macao and Taiwan); products from group purchases are free shipping, and non-group purchase products can be mixed batch together with group purchase products to enjoy free shipping. You can contact the customer service to change the shipping fee. (The above applies to the basic products without price changes).

Members: Members enjoy shop discounts and other activity privileges, please refer to the member area on the home page of the store for details.

All member discounts are automatically generated by the Alibaba system. Alibaba will automatically calculate the number of transactions and the amount of each member, and will automatically upgrade when reaching a certain condition. After a successful transaction, the Alibaba system will automatically include you in our member system. You can also apply directly in the member area of the store homepage, and we will arrange for an audit.

3. Activity: To provide our vast number of buyers with more high-quality goods at low prices, we will be introducing new products weekly and will also be launching various promotional activities from time to time. Please look forward to it!

4、关于产品

This shop specializes in wholesale jewelry, with products mass-produced and essentially handcrafted. There may be slight differences between batches, and minor imperfections (which do not affect sales) are unavoidable. It is recommended to take samples first to inspect the goods. Everyone should understand the principle of 'you get what you pay for', and not to rely on their imagination, as everyone's imagination is limitless. This we cannot meet, please understand! For customers who are very strict about quality, please be cautious when purchasing!

5. About Color

1. Color differences are unavoidable. The pictures are for reference only. Please refer to the actual goods for accuracy. If you are concerned, please be cautious when shooting!

2. Regarding style and color issues, the default is to ship according to the order, and we do not support notes for style or color (except for special instructions on the product page); we will try to ship as per your requirements, but there may be some shortages, and we hope everyone will understand. If there are any temporary shortages (you can also note the color of the missing goods when ordering), we will inform you by Alipay or phone, please forgive us!

6. About After-sales Service

1. Receipt: Please personally inspect the goods and sign for them. This is your right and also a key part of our after-sales service. Thank you for your cooperation. (If you are unable to personally sign for the goods, please inform the person who will help you sign for them, such as a friend, relative, or gatekeeper, to inspect and sign for the goods.)

2. Shortage or Quality Issues: If you encounter a shortage or quality issues with the goods after receiving them, please contact our after-sales customer service within three days of signing the receipt. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can contact our after-sales Alipay to send images. We will provide you with a satisfactory solution. If you delay, you will be responsible for the consequences.

Note: 1. The following conditions do not allow returns: A. The product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B. Unauthorized repair or modification; C. Use or storage in a non-normal manner; D. Color difference does not allow returns, and goods beyond the post-sale service period are not allowed.

2. After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.

3. For the handling of damaged and quality-related products, if a customer wishes to return the entire order due to some product issues, according to the regulations of Alibaba, the shipping costs will need to be borne by the buyer.

7. About the Invoice

Can I issue an invoice? - Yes, you can. - If you need to issue an invoice, please contact our customer service and provide the specific invoice information.