About shipping costs: Shipping costs are borne by the buyer. Large items are transported by logistics, and the general shipping cost is collected on a payment on delivery basis. The specific cost is determined by the logistics company based on the item (by volume or weight). If you specify a logistics company for shipping, you can communicate with the customer service in advance. For small quantities of samples, we use express delivery. Our company defaults to Yunda and Yto Express. If you need to send urgent parcels, you can contact customer service to send by SF Express.

About the receipt: Please check the goods in time after they are sent out. If you have not received the pickup notice within ten days, please inform the seller in time to facilitate the inquiry about the whereabouts of the goods. When the goods arrive at the logistics station in the city where the customer is, please check the goods packaging for damage before signing. If there is any damage, please do not sign, and please contact us in time.

◆Shipping Instructions: Bathroom products are large items, and most courier companies do not accept them, and the costs are very high. Therefore, we use logistics companies with good service attitudes and reasonable prices for transportation. Shipping costs will vary depending on the volume, weight, and region of the goods. The shipping costs are borne by the purchaser, and we do not charge the customer's shipping costs. Shipping costs are paid upon receipt of the goods. The logistics company does not deliver the goods to the door, and you need to pick them up yourself. If the purchaser needs home delivery service, they can negotiate with the logistics staff (additional costs apply). When purchasing goods, the purchaser should confirm which logistics company is closer to their receipt address and can specify the logistics company to facilitate the pickup.

◆ Receiving Instructions: Upon arrival at the destination station, the logistics staff will call to notify the consignee to go to the designated place to receive the goods. When receiving the goods, it is necessary to check the goods in front of the delivery person, whether the accessories are complete, and whether the goods are intact, and then sign. If you find that the goods are damaged, please refuse to accept, and at the same time, please contact us in time, we will handle for you, and we will bear all responsibility, but if you sign without checking the goods, and then find damage, the responsibility will be borne by the buyer, and we will not bear responsibility (if the customer signs after the discovery of damage, the freight company does not compensate). Therefore, please be careful when the buyer receives the goods, and only after checking the goods are intact, sign.

◆Transportation Time: The arrival time varies due to the buyer's location, transportation requirements, and different logistics companies. We do not commit to the transportation time. In the event of holidays, rain, snow, fog, etc., logistics transportation may be delayed, and the arrival time is beyond our control. Please understand.

◆ Payment process using Alipay: 1. Select the goods → 2. Confirm the order information → 3. Choose the payment method and make the payment → 4. Receive the goods and inspect them to ensure satisfaction → 5. Confirm the receipt → 6. Complete the transaction.

Payment method: The buyer first selects a payment method (such as online banking, quick payment, Alipay balance, etc.) to pay to Alipay, which guarantees the safety of the payment; when the buyer receives the goods and confirms them, the payment is then released to the supplier by Alipay. If the buyer does not receive the goods or the goods do not meet the requirements by the due date, they can submit a refund application to protect their rights.