Shopping-related Frequently Asked Questions

   Can the order be modified after submission?
   Answer: Once the order is submitted, it cannot be modified. You can place a new order; or you can contact customer service to cancel it for you.
   2. When will the out-of-stock goods arrive?
   Answer: If there is a shortage of products at the factory, we will contact you immediately and agree on the fastest possible delivery time.
   3. How to cancel an order
   Please enter the 'My Orders' section to check the status of your order. If the goods have not yet been shipped, click ''

 【Refund】Button to cancel the order, or call customer service to help you cancel; but if the goods have been entered

 Once you enter the delivery process, the order cannot be canceled. You can apply for a return or exchange and choose to reject the delivery when it is delivered to your door.

   Common Issues with Delivery
 1. How many days after the order is submitted can the goods be received?
 Answer: In the case of goods available for immediate delivery, Jiangsu, Zhejiang, Shanghai, and Anhui are usually delivered the next day. For other regions, it depends on your location.

 The delivery address and method may vary, with a general estimate of 3-7 days.
 2. When will the shipment begin after the order is submitted?
 Answer: Orders placed before 18:00 on the spot goods will be shipped that day, and those after 18:00 will be shipped the next day.

 Shipping.
 3. What should I do if the goods are damaged upon receipt?
 Answer: If you find the goods damaged upon receipt, please choose to reject it directly; if you find that the goods themselves have quality problems after signing, please contact us immediately.

 If you have any questions, please contact the Alibaba customer service for processing!

   Return and Exchange Frequently Asked Questions
 1. After the return repair order is returned for repair, when can I receive the goods again?
 Answer: After receiving the goods, our professional technicians will handle them and send them to the clients within a week.

   Refund-related Frequently Asked Questions
 1. When can I get a refund?
 Answer: For customers returning non-customized products that are in perfect condition, we will refund the amount within 1 day from the date we receive the returned goods.

 The amount of goods already paid.

   Feedback
 1. If I have any questions, how can I contact you?
 Answer: You can contact customer service through Wangwang.