Direct from the factory, wholesale stock, cross-border dedicated, one-stop distribution

Free online consultation, quote, custom-made based on your drawings, sample custom-made

Integrity in Business, Service First, Quality Guarantee, Win-Win Cooperation

1. Product Advantages: Rich product variety, novel styles, diverse styles, direct manufacturer sales, high cost performance. We do not cut corners, even for a small accessory, we value quality.

2. About customizing: We support customizing based on customer's drawings or samples, and we offer a proofing service. A deposit is required for custom products, and we do not support any returns or exchanges for any reason.

3. After-sales advantages: If the wrong goods are sent, the return shipping costs will be borne by the merchant. If there is any damage during transportation, please take a photo and contact the online customer service to have free replacement parts within the first time. After confirmation, the express will be sent to replace within 2 days.

4. About the invoice: All products are tax-exclusive. If you need an invoice, you need to pay an additional tax point. Please contact the customer service for consultation.

5. Shipping Cost: Due to the variety of lamp specifications and models, the dimensions and weights vary, leading to different shipping costs. Please contact customer service to modify the shipping cost before placing an order.

6. Return and Exchange Policy: Except for custom-made goods, we support 7-day no-reason return and exchange policy for goods that do not affect secondary sales and have no installation or usage traces. If there are installation traces, we will directly reject the goods. For no-reason returns, the buyer bears the shipping costs, and we will deduct the corresponding packaging fees.

7. Warranty Service: The body of indoor lighting products is warranted for three years. For products without light sources when they are shipped, we will provide a free light source, defaulting to a three-color light source. If you need a single-color light source, please contact customer service to make a note. The light source provided is not covered by the warranty. For products shipped with light sources, the light source warranty is one year. After the warranty period, maintenance can be charged. Outdoor lighting products are warranted for one year, and each party bears the shipping cost for maintenance within one year. After the warranty period, maintenance is charged.

8. Installation instructions for indoor lighting: Lighting is a type of electrical product. To ensure safety, please install it under the guidance of an electrician. We also offer a paid on-site installation service. For more information, please contact our customer service. For outdoor lighting installation, please contact our customer service.