Cross-border new products DIY mushroom press flower machine child role-playing toys girl creative flower bouquet handmade jewelry toys

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【Shipping Instructions】

1. Regarding express delivery, the payment for the goods and shipping costs will be made together.

We will ship the goods within 72 hours. If there are any special circumstances, we will contact you in advance.

【Charging Standards】

1. When buyers pick up the goods, please carefully inspect them in front of the logistics freight company personnel. If you find that the outer box is severely deformed, damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened and sealed, please open and count the goods in person to check, and if there is any error, please negotiate with the logistics company on the spot for compensation. If the problem cannot be solved, please do not take the goods away at first. Contact us at the freight station for consultation; otherwise, after signing, it will be considered as no objection to accepting the goods.
2. We ship on behalf of our clients and handle the shipping and transportation procedures. All shipping costs are collect on delivery. When picking up the goods, if there are any damages, the shipping costs can be used as a guarantee. Generally, it is recommended not to prepay.

【After-sales Service】

1. We do not accept returns in principle. If the product has quality problems due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next time the customer places an order. We cannot accept the situation where the exchange is sent together with the next shipment. The freight costs are the responsibility of the customer! Before returning, you must inform our business's Alibaba customer service.
2. Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not apply to the three-pack policy. If there are problems after use, we do not assume any responsibility. If we can solve these problems within our capabilities, we will help, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.
3. The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.

【Disclaimer】

1. All products sold by our company are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will be free from defects upon arrival. The remaining 2%-3% falls within the disclaimer scope.

2. All the goods we send are brand new, and we will ensure that the product packaging is intact and tidy before shipping. The outer boxes are also sturdy. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collisions, or slight deformations in the packaging of some color boxes). The transportation is completed by a third-party logistics company, which is beyond our control. We will not assume responsibility for any damage caused by transportation. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for returning the goods.
3. Some buyers feel that the workmanship is rough with flaws and is not of good quality, which is different from what they imagined, etc. However, these do not fall under quality issues. Everything has some imperfections. We apologize for the overly picky buyers. Please consider and carefully read the product description before purchasing. If you have any questions, please consult us.
4. All sizes are measured by hand, and an error of 1-2CM is normal. All pictures are uploaded by actual shooting. Due to differences in light and monitors, there may be some color differences, please understand.