【Color】: Multiple colors mixed

Are the goods available for the listed products? What should I do if there are no goods?

All our products are sold on a stock basis, and the items displayed on the page are all in stock. Please feel free to purchase with confidence. Due to the large variety of products and daily sales volume, it is not possible to update the stock status in a timely manner.

The shortage caused is regrettable. We will contact you by phone or Alipay to resolve the issue.

We have already paid. When will the goods be shipped, and how long will it take to receive them?

Due to the large daily shipment volume, we will ship your order after your payment is successful.24-28Shipping will be done within the hour based on the order of payment, and the delivery time may be affected by distance, weather, and other uncertain factors.

What should I do if the product I receive has quality problems or is out of stock?

If there are any shortages or quality issues with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality issues, please take pictures of the goods upon receipt and send them to the customer service.

I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?

If you are not satisfied with the product, you can return it without using it as long as it is unaffected and suitable for resale. The shipping fee is on your own.

The following circumstances are not refundable.

AThe product packaging is damaged or incomplete, and the product accessories or related documents are incomplete.

BUnauthorized repair or modification.

CNot used or stored in the normal way.

DA product beyond the post-sale service period.

ESeasonal products are non-refundable after the expiration date (e.g., fans in summer and warm patches in winter).

FWe regret that we are unable to offer exchanges or refunds for products that have been discontinued by our company.

Please count the number of goods and the products when the courier delivers them to you for signature. If there is a shortage, please contact us in time by phone.
Loss of goods verification: First, check the weight of the express delivery receipt and the weight of the original goods after receipt. Save the packaging bag and take photos to contact customer service. Customer service will help as soon as possible.

Please contact the warehouse to verify the weight of the shipping document and confirm the goods sent through the software. If there is a shortage, we will arrange for a re-delivery as soon as possible.

If the goods have been shipped normally and are received without counting the quantity or checking the condition of the items, the loss will be borne by the individual.