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1. Commitment to 100% quality products
2. Three-day aging test before delivery
3. One-year warranty
4. Reply to your inquiry within 24 hours
5. Can assist buyers in designing lamps and printing logos
1.Q: Are you a factory or a trading company?
A: We are a factory.
2.Q: Do the products have CE/ROHS certification?
A: Yes, we have CE/ROHS certification.
3.Q: Where is your factory? How can I visit?
A: Our factory is located in Foshan City, Guangdong Province, China.
We warmly welcome domestic and foreign customers to visit us!
4.Q: If there is a problem with the product, do you provide after-sales service?
A: Of course. First, please send us a video or picture so that we can confirm what the problem is with the product. If it can be solved with parts, we will replace the parts for you free of charge. If not, we will give you a discount in your next order as compensation.
5.Q: What is the shipping method and shipping time?
A: Three shipping methods, you can choose the one that suits you best.
1) Sea shipping: 20-40 days, for bulk orders.
2) Air shipping: 5-10 days, for bulk orders.
3) Express delivery: 3-6 days for small batch and urgent orders.
6. Q: How to place an order?
A: Please send us your purchase order by email, fax, Skype, WhatsApp, Facebook or call, and we will send you the product instruction manual (PI) after your approval. Please let us know the following information of your order.
1) Product information: quantity, specification (product, logo and packaging requirements)
2) Required delivery time
3) Shipping information: company name, detailed shipping address (including zip code) and phone number.
7. Q: What are the payment methods?
A: T/T, Western Union, PayPal, Escrow or Trade Assurance.
8. Q: Can I put my own label and logo on the product?
A: Yes, there are two options.
1) Send us your label design and we will make it for you.
2) Send us your finished label and we will put it on the product.
3) There is a minimum order quantity requirement for this product.
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