Factory Direct

Support one-time shipment/domestic wholesale/custom LOGO/cross-border wholesale, etc.

Handling OEM orders, large, medium, and small gifts, custom orders

About shipping

1. Default kraft paper box packaging (if you need color box packaging, please contact customer service to note)

2. If the shipment is delayed due to unforeseeable reasons (such as adverse weather conditions), we will inform you in time.

3. PDD orders are shipped within 24 hours, please indicate in advance if they are for PDD.

About Transportation

1. Small quantities are shipped by express by default, you can place an order directly.

2. Large quantities are shipped by logistics. Please contact customer service for freight charges.

3. If you need to specify the logistics or to pay, please contact the customer service to explain.

About after-sales service

1. For returns due to non-quality issues, the customer is responsible for the original freight cost and the return freight cost. For quality issues, the maximum freight cost borne by the customer is 5 yuan.

2. Quality issues beyond 15 days can be repaired, and the round-trip freight costs are to be paid by the buyer. Please inspect the goods carefully before signing for them, and if the order is signed for more than 30 days, it cannot be returned!!!

3. Support exchange within 7 days provided the product is not resold, and the return shipping costs are the buyer's responsibility.