Pre-sale and After-sale

About the products: Support OEM, welcome to customize.

About placing an order and making payment: After submitting your order, please contact customer service to confirm whether the product inventory is sufficient and to discuss the shipping arrangements before making the payment.

Freight and Shipping: Due to the low profit margin in wholesale, the freight costs are paid by the buyer. We do not offer free shipping (no post-sale shipping costs are covered in any form); please contact the customer service for more details.

About receiving goods: Please check the outer box for sealing before signing, open the box to confirm the quantity is correct, and the products and packaging are undamaged before signing the receipt. If there are no problems, remember to log in to Ali to confirm the receipt and give a review. If there are any problems, refuse to accept and contact the customer service to negotiate a solution.
About after-sales service: default warranty period is one year, and regular customers enjoy extended warranty. For customers with a cumulative purchase amount exceeding 1,000 yuan, return shipping costs for repairs are shared equally by both parties. Our store's warranty only covers the bare device; the buyer only needs to send back the bare device. If the device is replaced with a new one due to no damage, only warranty is available if there is damage to the appearance.