About shipping

If the order is placed before 17:00, it will be shipped the same day. If the order is placed after 17:00, it will be shipped the next day. If there are any special reasons that cause the shipment to be delayed, we will notify the buyer immediately. Please understand.

We are very grateful for your support! To ensure that our buyers receive satisfied products, all goods are carefully checked for any defects before they are packed and sent. Please rest assured.

For buyers with special requirements, please inform us in advance.

About Payment

Payment in advance (via Alipay transaction or bank transfer). If the order requires production scheduling, please pay a 30% deposit first, and the balance must be settled before shipping.

About returning or exchanging the product

Please count the number of goods in person with the transportation company staff when receiving the goods. If there are any missing, please have the transportation company staff sign to confirm. We will compensate for the missing part by finding the shipping company and compensating you.

We do not support a seven-day return policy without any reason. If you need to exchange or return the product, please contact our customer service within 72 hours from the date of receipt, provided that the product is not affected by secondary sales. The return shipping cost will be borne by the buyer.

About Stock Out and Re-Sending

If there are any stock shortages in the order, our company will contact the customer through Alipay, telephone, etc. to inform them of the stock shortage. If we cannot contact you, we will first send the goods. If there are stock shortages, you can apply for a refund or send it with the next order. Since the wholesale profit is thin, we do not send it separately. Thank you for your understanding.

About Transportation

The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies like DEBANG, JIAJI, TIANDIHUAYU with insurance). However, we have an obligation to do our utmost to assist our customers.

To resolve this issue, our company will use better quality cardboard packaging, add cushioning materials, and stack tightly to avoid any damage. Please (or any other person who receives the goods) must ensure that...

Check the quantity and appearance of the goods with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, have the courier sign to confirm.

Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provided to you may not be accurate.

Please note that the information provided is for reference only and is not part of the contract. It is also not a reason for returning the product.

About after-sales service

1. We do not accept returns in principle. If the product has quality problems due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next customer's order. We cannot accept the situation where the exchange is sent together with the next shipment. The freight costs are the responsibility of the customer! Before sending back, you must inform our business's Alibaba customer service!!!

2. Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not apply to the three-pack policy. If there are problems after use, we do not assume any responsibility. If we can solve these problems within our capabilities, we will help, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.

3. The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.

About Product Quality

All products will undergo multiple inspections during production, after production, and before shipment, and only fully qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality, and our company can only guarantee a 98%

The pass rate is 98%, with 2% falling within the exemption range.

Image and Reality

90% of the product images are selfies, which can more accurately reflect the actual appearance of the product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Please note that the market may have different standards for product images.

Factories may adjust the color and packaging methods of products and packaging due to factors such as market changes. Please refer to the actual situation. Other popular products are basically copied from the official website images, so individual

Certainly, there will be details or color differences. Those who are strict with their requirements can contact our customer service to view the actual product video.

Other Explanations

All products are subject to strict inspections before shipment. Due to the special nature of plastic toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not provide a three-pack guarantee.

If any problems arise after using the policy, we will not assume any responsibility. If we are able to help, we will do so, but all related costs will be borne by the customer.

The quality guarantee pass rate of products is over 98%.

What we produce is not fine works, not crafts, not art. It's just ordinary goods. Perfectionists or those with extremely high standards for products,
Please make a grand turn and gracefully detour.

Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.

Where can I learn to solve a Rubik's Cube?

We have compiled comprehensive video and study materials to facilitate your learning. You can contact our customer service to request the Rubik's Cube video for online learning. If you have any questions, you can follow our store to contact us.

 Hangzhou has magic and style.