This product is directly manufactured and shipped from the factory. It is not sold through Taobao retail.
No returns or exchanges will be accepted for items not found to have quality issues.
 1. We do not accept returns in principle. If the product has quality problems due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next customer's order. We cannot accept the situation of sending together when the next shipment is received. The freight costs are the responsibility of the customer. Before returning, you must inform our business's Alibaba customer service!!! 2. Due to the special nature of toy products, they cannot be compared with household electrical products. Therefore, all toy products sold by our company do not implement the three-pack policy. If there are problems after use, we do not assume any responsibility. If within our company's ability, we will help solve these problems, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached with the guests by our company's customer service personnel. 3. The following conditions do not enjoy the return and exchange: damaged or incomplete packaging of the returned products, incomplete accessories or related information, unauthorized repair or modification, use or storage not in the normal method, and goods beyond the post-sale service period.
 1. All products sold by our company are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will be free from defects upon arrival. The remaining 2%-3% falls within the disclaimer scope.
2. All the goods sent by our company are brand new. Before shipping, we will ensure that the product packaging is intact and tidy, and the outer box is strong. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collision, or minor deformation of the individual color box packaging. The transportation is completed by a third-party logistics company, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for returning the goods.