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1. Q: Do you support customizations?
A: We support customization, including product customization (accessory options such as barrels, product colors, or patterns), and LOGO embossing.
As well as customizing the internal and external packaging. Due to the slight differences in each art style, the minimum order quantity for customizing will also vary, and we welcome any needs.
Consult customer service.
Can you send us some samples to have a look?
We support sending samples for customers to reference for those items that have stock available. However, the cost of the samples and shipping fees are the customer's responsibility.
In any case, it is recommended that guests consult the customer service first.
3. Q: I want to do foreign trade, could you provide any support?
A: Xinkeworld has more than 20 years of experience in foreign trade, and can handle regular commercial inspection agency customs clearance export and booking services, so buyers do not need to worry.
Export risks, welcome to negotiate.
4. Q: Are the product quality good?
We have a professional factory and a comprehensive quality inspection system, and we adhere to improving production technology and supporting services, striving to make the products we produce meet the highest standards.
The product has a waste rate controlled under 0.1%. So far, it has successfully exported to many markets in Europe, the Middle East, Asia, and South America, etc.
The quality and brand image enjoy a high reputation abroad.
5. Q: Does the product come with a certificate?
A: Xinko mainly deals in foreign trade products, and the vast majority of products are certified, such as ISO9001, ISO22702 certificates, which can be used.
The service will be provided after the order and payment are made, and we also welcome buyers to consult in advance.
6. Q: How long is the product lead time?
A: The delivery time depends on the quantity and whether it is in stock. If the stock quantity is sufficient, it will take about 2-3 days to ship; if it's a large quantity order, it will take longer.
Produce products, and ship after 30-45 days upon customer's payment of deposit or full payment.
7. Q: How long is the product warranty period?
One-year warranty.


Usage Instructions:
1. Contains pressurized flammable gas, please keep away from children.
2. Please do not pierce or throw around the lighter, and do not throw it into the fire;
3. Please use it in a well-ventilated environment and be careful of flammable items.
4. The direction of the fire must be strictly prohibited from facing the face, skin, and clothing, etc., flammable materials to avoid danger;
5. When using, if accidental smoke or other debris falls into the fire outlet, it should be immediately blown away with force to remove the debris, otherwise it may cause a fire.
The fire started poorly.
Refilling Method:
1. When refueling, there must be no sparks or fire sources around to ensure safety. Do not smoke while refueling;
2. Use qualified butane gas. Poor-quality gas may damage the lighter or reduce its service life.
3. When refueling the ordinary model, please invert the lighter, align the gas outlet of the gas bottle with the air intake of the lighter, and press firmly.
Pump the gas a few times, each time for about 2 seconds; if the gas cannot be charged, it may be because there is excess air in the tank. In this case, you should
It is possible to release air by pressing the air inlet with a small screwdriver rapidly 1-2 times, and then perform the air filling operation again.
4. After refueling all types of lighters, it is necessary to wait at least 1 minute to allow the newly charged gas to adjust to room temperature, and then
And wait until the residual gas on the exterior of the lighter evaporates completely before igniting. If you attempt to ignite immediately, there may be a risk of
The residual gas in the lighter can ignite, causing unnecessary danger. After refilling the gas, if the flame appears when using, it is recommended to check the gas level and adjust the gas flow to ensure safe use.
The flame height is either too high or too low, which is normal. You can adjust the flame height appropriately!
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