1. Q: Do you support customizations?

A: We support customization, including product customization (accessory options such as barrels, product colors or patterns, etc.), and LOGO embossing.

In addition to customizing the internal and external packaging. Due to the slight differences in each art, the minimum order quantity for customizing will also vary, and we welcome any needs.

Consult customer service.

2. Q: Can you send us some samples to check?

A: We support sending samples of stock items for customer reference, but the sample and shipping costs need to be borne by the customer.

In any case, it is recommended that guests consult the customer service first.

3. Q: I want to do foreign trade, could you provide any support?

A: Xinkeworld has more than 20 years of experience in foreign trade, and can provide regular commercial inspection agency customs clearance export and booking services, so buyers do not need to worry.

Export risks, welcome to negotiate.

4. Q: Are the product quality good?

A: We have a professional factory and a comprehensive quality inspection system, and we adhere to improving production technology and supporting services, striving to provide the best products and services.

HaveThe waste rate of the product is controlled at 0.1%. So far, it has successfully exported to many markets in Europe, the Middle East, Asia, and South America, etc.

QualityWith a reputation for brand image abroad.

5. Q: Do you have a product certificate?

A: Xinko mainly deals in foreign trade products, and the vast majority of products are certified, such as ISO9001, ISO22702 certificates, which can be used.

InAfter placing an order and making payment, the product will be provided. We also welcome buyers to consult in advance.

6. Q: How long is the product lead time?

A: The delivery time will depend on the quantity and whether the goods are in stock. If the quantity is available, we can ship the goods within 2-3 days. If it's a large order, it will take longer.

"制"在中文中通常指的是"system"或"measure"。The product will be shipped 30-45 days after the customer pays the deposit or the full amount.

7. Q: How long is the product warranty period?

A: One-year warranty.

Usage Instructions:

1. Contains pressurized flammable gas, please keep away from children.

2. Do not pierce or throw around the lighter, and do not throw it into the fire;

3. Please use in a ventilated environment and be aware of flammable materials.

4. The direction of the fire should be strictly prohibited from facing the face, skin, and combustible materials such as clothing to avoid danger;

5. When using, if accidental smoke or other debris falls into the fire outlet, it should be immediately blown away with force to remove the debris, otherwise it may cause a fire.

Bad ignition;

Gas filling method:

1. When refueling, there must be no sparks or fire sources around to ensure safety. Do not smoke while refueling;

2. Only use qualified butane gas. Poor-quality gas may damage the lighter or reduce its service life.

3. When refueling the ordinary model, please invert the lighter, align the gas outlet of the gas bottle with the air intake of the lighter, and press firmly.

Several times, each time for about 2 seconds; if the gas cannot be charged, it may be because there is excess air in the tank. In this case, you should

It is possible to release air by pressing the air inlet with a small screwdriver rapidly 1-2 times, and then perform the air filling operation again.

4. After refueling all types of lighters, it is necessary to wait at least 1 minute to allow the newly charged gas to adjust to room temperature, and then

And wait until the residual gas on the exterior of the lighter has completely evaporated before attempting to light it. If you attempt to light it immediately, there may be a risk of

The residual gas in the lighter can ignite, causing unnecessary danger. After refilling the gas, if the flame appears when using it,

The flame height is too high or too low, which is normal. You can adjust the flame height appropriately!