1. About placing an order
Our store is full.Free shipping for orders over 35 yuanExcept for remote areas such as Xinjiang, Tibet, Inner Mongolia, etc., if there is any shipping fee, you can contact customer service to change the shipping fee. Please be informed.The shop does not support a refund or exchange for any reason when the single order amount exceeds 200 yuan.

2、关于产品
Our factory specializes in wholesale jewelry, with mass production and mostly handmade processing.Different batches of products may have slight differences, and minor imperfections (which do not affect sales) are unavoidable.It is recommended to first take a sample to see the goods. Everyone should understand the principle of 'you get what you pay for'. Do not rely on your imagination, as everyone's imagination is limitless, and this is something we cannot meet. Please forgive us! For customers who are extremely strict about quality, please purchase at the counter!

3、关于颜色

4. Regarding style and color issues, the default is to ship according to the order, and we do not support notes for style or color (except for special instructions on the product page); we will try to ship as per your requirements, but there may be some shortages, and we hope everyone will understand. If there are any temporary shortages (you can also note the color of the missing goods when ordering), we will inform you by Alibaba or phone, please forgive us!

5. About After-sales Service
1. Receipt: Please personally inspect the goods and sign for them. This is your right and also a key part of our after-sales service. Thank you for your cooperation. (If you are unable to personally sign for the goods, please inform the person who will help you sign for them, such as a friend, relative, or gatekeeper, to inspect and sign for the goods.)

2. Lack of or quality issues: If the goods you receive after payment are defective or have quality issues, please contact us immediately. We will provide a full refund or exchange the goods for you.Lack or quality problemPlease sign for afterThree daysPlease contact our after-sales customer service in time if there are any quality issues. Please take photos of the goods upon receipt and send them to us for confirmation. You can contact our after-sales Alipay to send images, and we will provide you with a satisfactory solution. If you delay, you will be responsible for the consequences.

3. Exchange and Return: If you are not satisfied with the product, you can exchange or return it within three days after signing for any reason, provided that it has not been used and does not affect resale. In general, most products support a three-day return policy after signing, and some products offer a seven-day return service without any reason.

Note: 1. The following conditions do not allow returns: A. The product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B. Unauthorized repair or modification; C. Use or storage in a non-normal manner; D. Color difference does not allow returns, and goods beyond the post-sale service period are not allowed.

3. For the handling of damaged and quality-related products, if a customer wishes to return the entire order due to some product issues, according to the regulations of Alibaba, the shipping costs will need to be borne by the buyer.

If you need to open an invoice, please contact customer service and provide the specific invoice information.