Our shop products support single item wholesale and mixed batch. Mixed batch: minimum order quantity is 100 pieces (mixed batch can enrich your product variety and also facilitate capital turnover). Our shop offers a wide range of styles, innovative combinations, and rich colors. Each product comes in a variety of colors. Please mark the color options for the products you wish to purchase.

Customers can choose the required product style and quantity after payment (if you have any questions about the product information, you can contact the customer service for consultation). After payment, we will prepare the goods according to the list taken by the customer (if there is a shortage of products during the packing process, the customer service will contact the customer to inquire about the replacement or single product refund). After the goods are checked and sealed, they will be shipped according to the customer's selected shipping method, and the normal delivery time is about 2 working days (if there are special circumstances such as holidays, activities, etc., the delivery will be delayed for several working days, and the customer service will contact the customer to explain). After the goods are sent, a message will be left on the Alibaba message to inform the customer of the shipping number. After the customer receives the goods, please check the list and the goods in time.

Most of the products in this shop are custom-made, and the types of customization include (1) laser, (2) printing, and (3) mold making. 1. The laser customization process is as follows: Choose the product → Pay → Send the requirements and high-definition images → Layout effect → Customer confirmation → Factory production → Packaging and shipping. 2. The printing customization process is as follows: Choose the product → Pay → Send the requirements and high-definition images → Create a rendering effect → Customer confirmation → Factory production → Packaging and shipping. 3. The mold making customization process is as follows: Send a three-dimensional high-definition image or source file → Then create a clay sample (about 15-20 days) → After the clay sample is made, the customer confirms there are no errors, and then arranges to make the large goods (about 15-20 days) (For specific costs or questions, you can consult the customer service). Customized products do not support returns and exchanges for non-quality problems.

Our default shipping method is China Post, and the product price does not include shipping, freight, or taxes (these three items need to be paid by the customer). All products in our store are sold in stock, and the products displayed on the page are all in stock. Please rest assured to purchase. Due to the large number of product categories in our store and the large number of daily sales orders, there may be cases where some products are not promptly removed from the shelf, leading to stockouts. Please understand, and we will contact you by phone or Alipay message to handle the situation.

If there are any problems with the product, please contact the customer service in time for processing. The shop supports 7-day exchange for products, provided that the goods do not affect our secondary sales, and the shipping fee for non-quality problems needs to be borne by the buyer. All product photos are taken from the actual goods, and there may be color differences due to lighting and display differences. Such problems do not belong to quality problems, and the color should be determined by the actual goods received. Due to product updates or quality improvement, some product configurations, colors, and styles may change, and we will not notify you in advance. Please refer to the actual goods received. The shop's product price is subject to the settlement price on the day, and the product price may fluctuate due to the rise in raw materials, and there will be no further notice. If there is no logistics record 10 days after the remittance or if you have not received the goods, please call to inquire or contact the customer service on Alipay, to avoid any unexpected incidents. After the customer receives the goods, the transaction will be over. If the customer has any questions after receiving the goods, they can contact the corresponding customer service they consulted when they purchased the product to better handle the after-sales problems.

Please check the quantity and quality of the goods within 3 days of receipt, and if there are any problems, please contact the after-sales customer service in time to feed back for processing. If there is no objection after 3 days, it will be considered that the transaction is completed. “Subjective dissatisfaction, how to imagine” as the reason, the actual no quality problem return, the freight buyer is responsible for. Before shipping, we will carefully check the professional packaging, if the return is caused by damage or quality problems during the transportation, the freight will be borne by the buyer! (If the buyer wants to claim compensation from the logistics for damage caused by transportation). Please do not return the goods of non-company, to avoid causing inconvenience when returning to you again.